Automotive hiring for safety and reliability

Industry: Automotive
Employees: 400,000+
Solution: Industrial Automotive Talent Solution

Talogy partnered with a leading global automotive manufacturer known for its high production standards and commitment to operational excellence. Operating one of the largest vehicle assembly facilities in North America, the company employs thousands of workers in physically demanding roles across assembly and quality assurance. With high employee turnover and workplace safety as ongoing concerns, the organization sought to strengthen its ability to identify dependable, safety-conscious, and long-term employees.

The client wanted to review the effectiveness of their current hiring process for team members, as a thorough review had not recently been done. The existing process consisted of an online assessment, a hands-on job simulation, and an interview. Evaluating each element, its effectiveness, and any relations to job performance, turnover, and injuries were top priorities.

Talogy first conducted a complex analysis to review each step of the process. Since employees had already been through the assessment process, supervisors were asked to rate employees to obtain performance ratings. The rating criteria included task performance, contextual performance, safety behaviors, and work attendance. Once the scores were collected, Talogy analyzed relationships between performance and pre-hire scores. Based on this analysis, overall pass rates and subgroup differences, new scoring profiles were created. In parallel, Talogy worked with the client to determine the relationship between recordable injuries and turnover, and pre-hire scores to provide a comprehensive overview of the effectiveness of the existing hiring process.

Results:

Talogy’s analysis uncovered actionable data and insights, and worked with the client to recommend updates for each phase:

Assessment

A demonstrated relationship between the online assessment and employee performance. Strong relationships were revealed across all performance metrics. The safety measure was directly related to safety behaviour’s, and responsibility was the best predictor of job performance.
For candidates who scored extremely high on the assessment, recordable safety incidents were significantly lower. Only 4% of these employees had a recordable injury compared to 6% of employees scoring in the low to average range. Although eliminating candidates that score below this threshold would be impractical, the client is exploring ways to develop training around the relevant assessment competencies to minimize injuries moving forward.

Hands-on simulation

In the hands-on simulation, relationships were found between task performance and attendance, but not directly to safety behaviours or contextual performance. With this finding, it was found that some competencies were either too easy or too difficult, and, due to this, some of the results were masked. With an adjusted scoring model, relationships were much stronger and demonstrated a relationship to safety behaviours. The most predictive competency was Continuous Improvement, showing excellent relationships across all performance metrics. The new scoring method and scoring profile were recommended to the client to improve relationships between the simulation and job performance.
Higher scores on the simulation demonstrated reduced turnover, with 64% of average to high scorers remaining with the company after 6 months. This demonstrated a 9% reduction in turnover compared to low scorers.

Interview

Interviews were found to strongly predict all performance metrics; however, the interview stage did not have a standard for determining if a candidate passed this stage. Considering the strong relationship to performance, Talogy recommended a uniform approach by automating pass/fail decisions based on the overall interview score.

What’s Next with Talogy

Talogy continues to work with this large automotive vehicle manufacturer to continually monitor, evaluate, and improve hiring processes and build a stronger, safer and reliable workforce.

Talogy x Automotive

Smarter hiring processes for a safer workforce

The Client

Business Needs and Challenges

The Solution

Results:

Assessment

Hands-on simulation

Interview

What’s Next with Talogy

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