Discover how Boots cut time-to-hire, improved completion rates, and enhanced candidate experience with Talogy’s agile, tailored assessments.
Partnering with Talogy and our ATS provider has transformed our recruitment process by increasing efficiency, objectivity, and the quality of our hires. Their expertise and tailored solutions have been instrumental in achieving faster time-to-hire, enhancing the candidate experience, and empowering our teams with meaningful insights. We look forward to continuing this successful partnership.
Boots is a British health and beauty retailer and pharmacy chain. It is one of the largest retailers in the UK and Ireland, both in terms of revenue and the number of stores. With over 2000 stores from local pharmacies to large health and beauty branches, Boots receives 400,000+ applicants across all kinds of roles each year. Facing the emerging challenge of high-volume hiring in an increasingly competitive market, Boots was looking for an assessment solution that effectively highlights the right talent who could succeed in a fast-paced working environment, while ensuring a smooth and engaging candidate experience.
Having partnered with Talogy since 2011, Boots has had a great experience with Talogy’s tailored personality and SJT (situational judgement tests) assessment for retail, beauty and pharmacy employees. As the hiring scope expanded to Graduates and Interns, Early Careers, Optical roles, managerial roles and so much more, Boots found itself in need of a new type of assessments, one that combines agility and results – shorter tests, quicker turnaround times, and updated content. They decided to continue with Talogy on this journey for the team’s reliable expertise on talent assessments and thorough understanding of Boot’s evolving talent needs.
Talogy used the Hire assessment suite to design a tailored assessment solution that aligned to the diverse roles and requirements. The process rolled out in five steps:
Talogy experts partnered with the Boots team to understand specific role requirements.
Talogy then made recommendations on the most relevant assessments for each role – situational judgment tests, Factors for personality, and Logiks for ability and aptitude, to measure the identified key criteria.
Talogy experts created tailored mappings of the ideal competencies for each role based on the job analysis that was shared with Boots for approval.
Boots and Talogy agreed on norm groups, report types, and the content and design of fully customisable “Engagement Screens,” which guide candidates throughout the process with tailored text or multimedia content”.
The solution was built, integrated, tested, and then implemented.
The solution has now been implemented for a total of ten types of roles – continuously adapting to the evolving business and talent needs of Boots with agility. All the candidates who completed the assessments exited the process with meaningful feedback on their development regardless of the outcome.
Since integrating and launching the new online assessments, the process of implementing the solution for a recruitment need can now be turned around in two or three weeks. Boots has successfully reduced the time to hire by two days. The candidate completion rate has increased from 69% to 89%, and assessments are now completed within eight hours from the start of the candidate’s application, compared to the previous 3.5 days. A recent validation study completed by Talogy and Boots for store team members has shown a strong positive correlation between the assessment results and the performance in role based on the line manager ratings.
Working with Talogy has been a pleasure; they are attentive to our business needs, responsive, reliable, professional, and insightful. Applying their knowledge and specialisms in assessments provides us with confidence when making recommendations, enabling decisions and implementing changes in our organisation.
Talogy’s tailored Hire assessment suite has enabled the Boots recruitment team to quickly respond to business volume hiring needs with speed and ease. From now on, Boots are also exploring how to harness Talogy assessments.
