Boosting leadership skills to complement employee technical skills

Challenge

Malvern Panalytical is a global business, part of Spectris Plc, the world-leading precision measurement group. Their technologies enable their customers to create a better world. Improving everything from the energies that power us and the materials we build with, to the medicines that cure us and the food we enjoy.

Malvern Panalytical pride themselves on their people being at the heart of their strategy and want to provide them with the tools to do their jobs well and skills they need to perform at their best. With this in mind, they were looking to develop the soft skills of their employees to complement their technical capabilities and ensure success.

They were looking for a range of requirements with their prospective partnership –

to develop a wide range of leadership and individual training modules
to deliver the programme worldwide in local languages
a program that was tailored to their specific needs
potential to scale delivery across multiple functions in the business

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Solution

Malvern Panalytical and Talogy worked together to create a tailored Development Booster Programme creating a programme that really fitted business needs and goals. The programme included:

Completing online tools, including personality questionnaires and ability tests
Participating in interviews with Talogy coaches
Data insights to showcase group strengths and weaknesses and provide actionable, effective development methods
Bespoke individual Development Booster programmes

The programme

Initial Development Boosters were deployed amongst 200 sales employees and 80 finance employees.

Talogy and Malvern Panalytical went on to create an extended programme for leaders, which included a 12-module program on personal effectiveness, focusing on:

Leading yourself
Leading others
Leading the business
Leading towards the future

The programme was accompanied by a buddy scheme where each sales leader partnered with another for continued learning outside of the modules.

The results

The programme was well received internally and produced some great feedback from employees:

78% of the sales team scored 8 /10 or higher on the feedback survey
The sales team felt the training was really for them as individuals
The buddy scheme has proven a good space for learning and sharing thoughts, ideas and feedback

Since deploying the programmes, Malvern Panalytical have found that:

Sales leaders have taken on more ownership and responsibility
Visible improvements in our engagement survey with first line leaders increase their use of coaching and time spent on discussing development
Forecast accuracy has improved over the last 6-9 months
Individual well-being has improved
Employees are making more decisions faster within their circle of control

Talogy really listened to the goals that we had and created the content with us in partnership rather than reuse existing content…The team has been so successful in working with us that we’ve expanded to other departments, so we are now working with our marketing teams, our finance teams and our service teams and in total over 500 of our employees will take part in the booster programme.

Nicola Rathbone

VP Global Human Resources at Malvern Panalytical

What’s next with Talogy?

Talogy will continue to partner with Malvern Panalytical. The work has been so successful they have further expanded to other departments, now working with marketing teams, finance teams and service teams, totalling over 500 of our employees.

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