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Paul Glatzhofer

  • Q&A: The role of leaders in a thriving workplace

    Leaders set the tone for their teams and are often an employee’s first exposure to the organisation’s values and culture. They play a critical role in an employee’s perception…

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  • Are you making these 5 leadership mistakes when trying to drive culture change in your company?

    A positive organisational culture is essential if you want your company to succeed in the marketplace today. If you want to drive positive culture change in your organisation, you…

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  • Coaching and development for self-awareness, resilience, and confidence

    This article on coaching and development first appeared in October 2019 and was updated to reflect new information on coaching and development for resilience in April 2021.  After years…

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  • Talent solutions for the reshaped workplace

    Organisations are transforming; from hierarchy to networks, planning to experimentation, secrecy to transparency, and office-based to remote. Along with this disruption, demands on the workforce are changing too. The…

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  • Trends in workforce development and training

    Training and Development Is Changing at a Rapid Pace In order to stay ahead of the curve, organisations must use their training and development programs in a way that…

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  • Why is resilience in leadership important?

    How much does resilience in leadership affect an organisation? Resilience is a word that comes up a lot when talking about an individual or team that is lagging. For example,…

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  • Using assessments to develop your sales team

    While recently on a flight to Philadelphia, I noticed an advertisement in an airline magazine. The advertisement claimed to be able to “put your sales into overdrive” by using…

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  • The top 5 skills of effective leaders

    This article on the skills of effective leaders first appeared in 2015 and was updated to reflect new information on leadership skills in April 2021. For additional resources on…

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  • Succession planning: an introduction

    Organisations who struggle with succession planning often fall into one of these categories: They don’t do any succession planning. They make it so complex that no one wants to…

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  • Past behaviour is the best predictor of future behaviour

    Most employers and hiring managers have conducted interviews for years and believe that they are doing so effectively. The truth is that many are not. Over fifty years of…

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  • One of the most important leadership qualities that can be developed

    Being a great leader is difficult. Some would argue that a great leader is born, not made. However, we know through research in organisational psychology that individuals can develop.…

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  • How to turn managers into leaders

    All leaders are not necessarily managers, but all managers should be leaders. In fact, we depend on supervisors and managers to lead the largest employee population in its goal…

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