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What is digital intelligence? Rethinking performance in the era of AI
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During a recent trip for a work conference, I took an Uber with a driver from Brazil. Our conversation began in English and followed the familiar rhythm of casual…
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Why is empathy important in the workplace?
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Remember the days of “Leave your personal life at home” or “Don’t bring your personal problems to work with you”? Well, I hate to break it to whoever still…
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How leaders can learn to focus in an ‘always on’ culture
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In leadership today, we all swim in an ocean of stimuli: dashboards, alerts, shifting priorities, pressures that ebb and flow with work demands, and inboxes that rarely sleep. The…
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AI coaching vs human coaching: The power of emotional connection
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As AI increasingly becomes part of our everyday lives, unsurprisingly it has also rapidly entered the coaching world. AI coaching is evolving quickly and offers undeniable benefits such as…
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Microshifting: The future of hybrid work
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Hybrid work has revolutionised where we work: from the office, home, and coffee shops, to Slack and AI platforms. Interestingly though, it has barely changed when we work. Even…
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The dark side of artificial intelligence: Is AI good or bad?
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In recent times, we have seen widespread momentum of AI adoption; which is no surprise given the tangible benefits of using AI in the workplace, such as being an…
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How to develop career paths for employees: A practical guide for leaders
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In a tight job market, employee development has become more than just a differentiator, it’s an expectation. Experts are retiring and technology is rapidly progressing, making it critical to…
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How AI is taking over jobs: The impact on early career professionals
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Since the emergence of ChatGPT, people have been concerned about the risk of AI taking over jobs. Given the rapid advances that generative AI has made in the past…
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Why candidate relationship management is the new employer brand
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In today’s hiring landscape, candidates form impressions about an organisation long before they join it. Their hiring process experience becomes a powerful signal of an organisation’s culture and values.…