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How to design an early careers experience aligned with employee values
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Whenever a new generation enters the workplace, there is always a lot of buzz about adapting work and leadership styles to match their values. However, we know from research…
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The productivity paradox of AI
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We are entering an era of AI Determinism where we obsess over the technical specs of our tools while ignoring our own behavioural responses to them. We believe that…
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4 tips to create an effective onboarding experience
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Imagine showing up for your first day at a new job and no one was there. Not a soul. Sounds like a film or maybe a cruel joke, but…
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The importance of emotional intelligence in coaching
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Asking someone to coach who is not emotionally intelligent is like sending a newly qualified driver out on the road in a formula one car. – Emotional Intelligence Coaching:…
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Resistance to change management: Why it happens and how to overcome it
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Change is undoubtedly a constant in modern organisations, driven by rapidly evolving technological, political, economic, and social landscapes that continuously affect organisational operations and business. We have all had…
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Is measuring AI fluency enough in the age of AI?
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Over the past several months, we have seen a sharp increase in conversations around AI fluency, AI literacy, digital intelligence, and AI readiness. Organisations are trying to answer a…
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A guide to talent assessment: Foundations and types of assessment
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When it comes to people in the workforce, talent assessment is the foundation of evidence-based decision making. It provides the information organisations need to understand, predict, and influence job…
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What is digital intelligence? Rethinking performance in the era of AI
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During a recent trip for a work conference, I took an Uber with a driver from Brazil. Our conversation began in English and followed the familiar rhythm of casual…
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Why is empathy important in the workplace?
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Remember the days of “Leave your personal life at home” or “Don’t bring your personal problems to work with you”? Well, I hate to break it to whoever still…
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How leaders can learn to focus in an ‘always on’ culture
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In leadership today, we all swim in an ocean of stimuli: dashboards, alerts, shifting priorities, pressures that ebb and flow with work demands, and inboxes that rarely sleep. The…