Global offices Careers

Building a diverse and inclusive workplace

9 March, 2022

“Diversity is being invited to the party. Inclusion is being asked to dance.”

– Verna Myers


Diversity and social justice are reaching new levels within social consciousness and are beginning to significantly influence business decisions. They have also become important factors in how employees and candidates evaluate the attractiveness of employers.

It is no longer fresh insight that companies that focus on fairness and take steps to increase diversity have a better chance of attracting and retaining top talent. And, research has shown positive business outcomes for organisations with diverse workforces, especially those with diversity within their leadership teams.

Diversity and inclusion bring quantifiable impact. Research shows that the business advantages of inclusion are:

  • 39% increase in customer satisfaction
  • 22% increase in productivity
  • 27% increase in profitability
  • 22% decrease in employee turnover

Organisations with inclusive leaders are 70% more likely ​to have captured a new market in the past 12 months.​

Our approach

For D&I interventions to be truly effective, a focus on both people and processes is needed. Only then can systemic bias and inequity be removed in all talent programs, practices, policies, and protocols. Our approach for supporting organisations with these process changes is underpinned by five core principles:

Global perspective

Thinking about cultural nuances all around the world.

Personal insight

Providing individuals with personalised information about their underlying characteristics that lead to inclusive behaviours.

Integrated approach

Taking a holistic, integrated approach to building an inclusive culture – that starts at the top.

Role modelling

Using allying as a framework to inclusive leadership development and behaviour modelling across the organisation to effect change.

Accountability

Showing commitment to action by setting goals and measuring progress.


Our solutions

The concepts of diversity and inclusion have always underpinned everything we do: striving for equal opportunities and embracing differences is in our DNA as organisational psychologists. This means every time we design or use an assessment, or build a talent process, diversity and fairness are our goals. For you, this means absolute confidence that you’re hiring and developing your workforce with D&I at the heart of your processes.

Attraction

Capture‍‍, our innovative and highly visual assessment, evaluates how well candidates’ values align to your organisational values. Specialised Diversity and Inclusion values within Capture mean you can target a more diverse applicant pool.

Selection

Use our unique tool, Talogy Perceptions‍‍, to measure behaviours that underpin an individual’s capacity to behave fairly, inclusively, and respectfully. We can support your selection processes with expertise in Adverse Impact Analysis, Assessor Training, and Competency Design.

Development for all

Our ground-breaking D&I development programs bring lasting behavioural change and can be delivered to meet your preferences through coaching, workshops, or webinars. In addition, the Talogy Perceptions‍‍ tool gives you the language to understand and identify an individual’s capability of working fairly.

Development for leaders

Whether you are setting out on your D&I journey, or have made great strides, our Inclusive Leader Solutions cover both individual learning and wider organisational learning via the 360 process‍‍ and tailored coaching.

Building better organisations through inclusive leadership

The topic of Diversity and Inclusion (D&I) is an area of emphasis for many organisations today.

Organisations that have been successful at creating sustainable change in D&I have had strong commitment, and action, among their leadership.

In this whitepaper, you will learn about the role that leaders play in creating an inclusive culture, one that strives to create allies, or champions for diversity, as well as the leadership competencies and characteristics that contribute to inclusive behaviour and climate.

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