Blog
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Understanding adverse impact: ways to increase diversity in the workplace
For more than half a century, one of the most troubling issues facing professionals engaged in making employment decisions (hiring,…
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6 qualities to look for when hiring service roles with upselling responsibility
You know what a good customer-service person looks like: friendly but not overly talkative, attentive, follows the system, knows when…
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Introduction to succession planning
Organizations who struggle with succession planning often fall into one of these categories: It is also worth noting that some…
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Design a positive candidate experience to support your hiring process
A healthy talent pipeline, better company reputation, candidates becoming customers, less turnover, are among the many benefits that come from…
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3 Ways validation studies can improve employee selection
All organizations need to measure the effectiveness of their selection tools. Some may not know what is a validation study…
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Are men or women better leaders? Several studies reveal the facts
The diversity that women bring to the table in terms of perspective and experience can shape organizational decisions and culture…
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What is adverse impact and is it legal?
The concept of adverse impact in hiring is rooted in language of Title VII of the 1964 Civil Rights Act,…
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High potential, low experience: how to identify tomorrow’s top talent
The search for high potential talent can be an exhausting one. You want to be on the lookout for the…
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Cross-cultural leadership: What does it take?
It’s mind-blowing to think that only 10 years ago, the smart phone didn’t exist. And yet many of us take…
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5 ways to optimize your selection process with online assessments
Many companies are working to make their operational processes, including the hiring strategy, more modern, efficient, and innovative. In addition to…
