Generali France

Hiring the right Sales employees with the P.A.P.I. personality assessment

  • Insurance sector
  • Company headquarters in Trieste, Italy
  • 82,000 employees worldwide
  • Established in 1831

By using the P.A.P.I. assessment, Generali France is able to create a holistic picture of their candidates that goes far beyond personality insight alone.

Ségolène Tiquet

Sales Director France, Talogy

Challenge

Generali France is a global leader in the insurance industry, supporting individuals and companies around the world. Within their group of traveling sales representatives, Generali France hires between 220 and 250 new employees every year – mostly individual contributors, plus 15-20 managers.

Given Generali France’s strong performance culture, they want to make sure they hire the best. This, combined with the continuously tight labour market, means that they needed to rethink their hiring process to help them recruit the right people.

Generali France implemented three focus areas:

  • Potential over current skill level: Generali France decided to refocus on what their applicants can grow to achieve in the future, rather than on their current skills. This allowed them to broaden their applicant pool and still hire high performing employees.
  • The right fit with the company is key: Generali France understands that a good organisational fit and potential career prospects, is important for long term retention. Understanding fit is seen as a critical part of the hiring process.
  • Soft skills are important: Generali France found that strong soft skills are unmissable for any successful sales representative in today’s market. They decided to put strong emphasis on understanding this during the hiring process.

They were looking for an assessment solution that addressed all three of these focus areas, while providing a friendly, personalised and quick candidate experience.

Decoration

Solution

When Generali France was introduced to Talogy’s P.A.P.I. personality assessment solution, they knew they found what they needed. The P.A.P.I. 3+ personality questionnaire has been part of their recruitment process since January 2023, allowing them to:

  • Simplify their approach by comparing results to standardised job profiles and generating simple match scores.
  • Improve the candidate experience with a mobile friendly interface, short completion times, and custom information screens woven into the assessment process.
  • Personalise the recruitment process for each candidate through deep insight into their personality and competencies.
  • Understand the candidate’s fit with the company and role through insight into their motivators and drivers.

In addition, P.A.P.I. allows them deep insight in key competencies that determine potential for future growth, such as drive for results, resilience, energy, reliability, interpersonal skills, and stress management. Understanding both the respective strengths and the development areas of the candidates, enables Generali France recruiters to have a real, deep discussion with them.

Decoration

We were looking for a solution that was innovative, quick, user friendly and insightful. P.A.P.I. 3+ completely fits with these requirements. Congrats Talogy!

Guillaume Lesage

Talent Acquisition Manager, Generali France

Robust results

Since the P.A.P.I. personality assessment was implemented in Generali France’s hiring processes, feedback from both Line Managers and HR employees has been overwhelmingly positive. They feel the assessment and the accurate insights it provides them with, allow them to hire the best fitting sales employees.

  • The solution helps them understand if the applicant has the right skills and motivations for the role
  • The assessment system is easy to use, both for the admin user and the participant
  • The reports are simple and to the point, providing easy insight for any stakeholder

Overall, they see P.A.P.I. as a great basis for their hiring interviews, efficiently giving them the right information for deep, insightful conversations with the candidates. Candidates report being satisfied with the interviews and feeling that the company truly cares about them.

Decoration