Building a resilient high potential community
Client: Belgium’s leading telecom company
- Industry: Telecom
- HQ: Mechelen, Belgium
- Audience: The organisation’s high potentials
- Solution : High-touch selection process for the high potential community
Talogy is a great partner in our accelerator screening process with a very professional and impactful bootcamp. They work with experienced HR professionals, in a very proactive way. With a can-do attitude, strategic oversight, and creative solutions – and they don’t shy away from difficult topics. What ‘s more, they are very flexible, and a smile is never far away. Great customer experience!
Challenge
As a national telecom company with more than 3400 employees, the client strives to connect people and create experiences in a digital world, for a better life for its customers. The client realised that to ensure continued success in the ever-evolving digital landscape, they needed to invest in their most valuable asset- their employees. Their goal was two-fold: to identify high potential employees; and to establish a community where they could grow and flourish at top speed: the Accelerator Community.
The client found it important to include individuals from all levels within the organisation, from individual contributors to strategic leaders. Engaging such a broad audience with limited seats available in the Accelerator Community meant they needed to put a solid selection process in place. One that effectively assesses candidates to help the organisation find the high potentials, while truly adding value to all participants in the process.
To turn their plans into reality, they needed the help of an external assessment provider who could bring expertise, innovation, and most importantly, a true partnership. In Talogy this partner was found. So, the client and Talogy set out to build an accelerator community together.
Solution
A complete end-to-end solution was implemented, covering every part of the process. From screening applicants and identifying bootcamp participants, to running bootcamps and facilitating follow-up activities.
The client wanted to ensure that only the best of the best were accepted into the Accelerator Community, and Talogy’s role was to create and facilitate the assessment process to make that happen. All while adding value and development opportunities for all participants in the process.
Step 1: Selection for bootcamps
As part of the application process, candidates were required to secure a sponsor and complete a set of thought-provoking assessments, including the Resilience Questionnaire and the P.A.P.I. personality assessment. The client then worked with Talogy consultants to interview candidates and determine who would progress on to the bootcamp.
Step 2: Bootcamp preparations
All bootcamp participants completed an emotional intelligence questionnaire (EIP3). They had a feedback session with the Talogy consultant to dive into the results and use the learnings to prepare a speech about their leadership development areas.
Step 3: The bootcamp
This led to the final piece of the selection program: the bootcamp. Two days full of immersive exercises, challenging tasks, and insightful conversations with the client’s selected participants. A memorable learning experience for all candidates, and a way for the HR team to really understand who were the candidates that would make the difference for client’s future; the Accelerators.
Step 4: Decision making and follow up
After reviewing all the activities and performances during the bootcamp, Talogy produced a thorough group analysis. This was then used by the client to make the final decisions for who to admit into the prestigious Accelerator Community.
All bootcamp participants – including those who were not selected into the community – left the program with their personal development insights. Participants received a personalised feedback report right after the conclusion of the bootcamp.
The client recognised the importance of creating a valuable development experience for all participants. Accelerators or not, all these employees are essential for the success of the organisation.
Results
A powerful development intervention for everyone involved. That was the consensus among both stakeholders and candidates. “There was true magic in the air!”. The 9.5/10 satisfaction rating among candidates and stakeholders says it all: the bootcamp really made a difference.
While only part of the bootcamps have been completed at the time of writing, we can already see powerful results from the intense 2-day focus on self-development. According to client, participants in the bootcamp have demonstrated greater self-awareness and an improved comprehension of how their actions affect others. They have also indicated that the initiative has led to increased retention and engagement.
Just as important, the selection process has enabled the client to launch the Accelerator Community with a strong group of members. Although the community is currently consisting of 29 employees from the first 2 bootcamps, the number of members is meant to change as people leave and join with time and not necessarily to grow.