Written by Lindsey Burke, Principal Consultant
If you work in the world of Talent Management, then you likely have heard the term skills-based hiring or are already using skills-based hiring practices. Research indicates over 70% of organisations have implemented skills-based hiring practices with 27% of them having adopted the practice in the last 12 months. Furthermore, Ventana Research predicts that by 2028 “demonstrable, transferrable skills will overtake prior job titles and education as leading qualifiers in the hiring and promotion processes for one-half of organisations.” So, what is skills-based hiring, how can it help improve DEI within organisations, and what are best practices for implementing skills-based hiring practices?
What is skills-based hiring?
Skills-based hiring is the practice of hiring for skills over formal qualifications, such as education or previous job experience. Skills-based hiring practices seek to uncover the knowledge, skills, abilities, and other characteristics (KSAOs) necessary in order to perform a job successfully and bases talent practices on those corresponding KSAOs.
When considering important skills for a role, they can be broadly grouped into two main areas:
- Technical skills – These are specialised areas of knowledge and expertise related to performing functional tasks effectively and are sometimes termed ‘hard’ skills. Examples of broad technical skills categories would be computer programming, project management, digital marketing, data analysis, or accounting. They are often learned through specific training.
- Behavioural skills – These are transferrable sets of behaviours which are important for successful performance in a role and are sometimes termed ‘soft’ skills or competencies. Examples are influencing, teamwork, critical thinking, adaptability, integrity, creativity, and innovation. They are influenced by an individual’s personality, ability, motivation, and values, and often are developed through work and life experience rather than specific training.
Both technical skills and behavioural skills are important for roles, and a comprehensive skills profile should include these two elements.
How can skills-based hiring practices improve DEI within my organisation?
There are many great strategies to employ when it comes to prioritising Diversity, Equity, and Inclusion goals, and using a skills-based hiring approach is one that can provide benefits such as:
- Casting a wider net in an organisation’s candidate pool when using skills-based hiring, particularly to underrepresented groups who do not have access to traditional career pathways (e.g. degrees).
- Focusing on the most critical KSAOs allows organisations to reduce bias within their hiring practices or rely less on practices that may traditionally favour candidates from certain backgrounds or particular educational accomplishments. It ensures the hiring process is focused on the key characteristics that define whether someone can successfully perform in the role rather than potentially irrelevant factors.
- Identifying skill gaps which then can be addressed through training and development, upskilling those who most need it.
What are the best practices for implementing skills-based hiring?
Experts agree that in order to successfully implement a hiring strategy centred on a candidate’s specific skills, there are a few steps that need to be taken in advance which include:
- Implement a strong communication strategy; know your whys and articulate your outcomes thoroughly. Leadership should also be a part of this process, and it is necessary to gain their buy-in from the beginning.
- Have a solid skills vocabulary and job framework in place to understand not only the different roles and levels within your organisation, but also how they are different from one another in terms of skills required for success is crucial. This work is time consuming, but necessary for a successful skills-based hiring practice.
- Scale skills-based practices with the help of technology and AI. Some organisations are leveraging automated resume screening and virtual interviews using natural language processing to find needed skills. Others have chatbots to engage with candidates during the hiring process and answer questions. However, this does not remove the responsibility of talent professionals to monitor AI practices and ensure fair and ethical processes are being carried out.
In an environment where organisations need to differentiate themselves to attract the best talent, employing a skills-based hiring approach may be one way to stand out from the pack. By focusing on skills, companies can simultaneously reach more candidates, minimise talent gaps, and enhance DEI initiatives.
