{"id":1495,"date":"2022-11-05T10:30:00","date_gmt":"2022-11-05T10:30:00","guid":{"rendered":"https:\/\/www.talogy.com\/?post_type=case_study&p=1495"},"modified":"2026-07-30T19:17:30","modified_gmt":"2026-07-30T19:17:30","slug":"nasdaq-building-leadership","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en\/case-studies\/nasdaq-building-leadership\/","title":{"rendered":"Nasdaq"},"content":{"rendered":"\n
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Home<\/a><\/span> \/ Case studies<\/a><\/span> \/ Nasdaq<\/strong><\/span><\/span><\/div>\n\n\n

Build leadership by implementing Talogy\u2019s action learning methodology<\/h1>\n\n\n\n

Client:<\/strong> Nasdaq<\/p>\n\n\n\n

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Connect with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

Client background<\/h2>\n\n\n\n

Nasdaq, Inc. is an American multinational financial services corporation that owns and operates (and is listed on) the NASDAQ stock market and eight European stock exchanges. The Nasdaq Stock Market is the second-largest stock exchange in the world by market capitalization, and in addition to being a stock exchange, Nasdaq provides the infrastructure, technology, tools, and strategic insights tailored for the capital-market opportunities of today and the expectations of tomorrow.\u200b<\/p>\n\n\n\n

Nasdaq wanted to work on various strategic business problems and build leadership across the organization at the same time. The organization has a global change initiative designed to change the corporate culture, the way that they do business, and their corporate leadership style.\u200b<\/p>\n\n\n\n

Nasdaq tackled a variety of business issues by implementing Talogy\u2019s Action Learning methodology. Talogy\u2019s work with Nasdaq started in 2015 with a High-Potential Development program designed to develop Senior Leaders. In 2016, it expanded into a Mid-Level Manager\u2019s Program as well.<\/p>\n\n\n\n

Challenge 1<\/h2>\n\n\n\n

Nasdaq aimed to create a consistent customer interface through customer-facing member portals, website, and other applications throughout the organization. They strove for consistent security implementations, authentication methods, \u200bpricing strategies, efficiencies, and design.\u200b<\/p>\n\n\n\n

Solution 1<\/h3>\n\n\n\n
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  • Implement product management best practices and an annual standardization applications assessment process\u200b<\/li>\n\n\n\n
  • Invest in Design Thinking and a Centralized Design Organization\u200b\u200b<\/li>\n\n\n\n
  • Accelerate Nasdaq innovation process\u200b<\/li>\n<\/ul>\n\n\n\n

    Challenge 2<\/h2>\n\n\n\n

    Nasdaq had a goal of further cultivating sustainable organic growth within \u200bthe organization. They wanted to improve the innovation process by:\u200b<\/p>\n\n\n\n

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    • Optimizing existing growth\u200b<\/li>\n\n\n\n
    • Allowing time and providing venues to think about and reflect on\u200b innovative ideas\u200b<\/li>\n\n\n\n
    • Improving the certainty of success\u200b<\/li>\n\n\n\n
    • Reducing bureaucracy\u200b<\/li>\n\n\n\n
    • Becoming more technology focused\u200b<\/li>\n\n\n\n
    • Increasing collaboration<\/li>\n<\/ul>\n\n\n\n

      Solution 2<\/h3>\n\n\n\n

      Created the Nasdaq Growth Model:\u200b<\/p>\n\n\n\n

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      • Ideation \u2013<\/em> Create a culture of innovation, a structured corporate-wide approach to capturing and capitalizing on new ideas\u200b<\/li>\n\n\n\n
      • Selection and Development of Ideas \u2013<\/em> Create role of Growth Managers, new approach to screening of ideas, \u200bRBU innovation, and Corporate Growth Fund\u200b<\/li>\n\n\n\n
      • Execution \u2013<\/em> Create a new execution process<\/li>\n<\/ul>\n\n\n\n

        Challenge 3<\/h2>\n\n\n\n

        Nasdaq wanted to ensure that its mergers and acquisitions integration process achieved or exceeded targets, supported its culture and values, and provided a competitive advantage and a driver of value. As they explored \u200bthis organizational issue, they decided to provide:\u200b<\/p>\n\n\n\n

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        • A better balance on how integrations are measured\u200b<\/li>\n\n\n\n
        • A flexible approach requirement for integrations\u200b<\/li>\n\n\n\n
        • Clear leadership at the outset\u200b<\/li>\n\n\n\n
        • Effective communication among all stakeholders\u200b<\/li>\n\n\n\n
        • A more thoughtful assessment of culture and brand during diligence processes<\/li>\n<\/ul>\n\n\n\n

          Solution 3<\/h3>\n\n\n\n

          Created the Nasdaq Growth Model:\u200b<\/p>\n\n\n\n

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          • Create and leverage a new – specific to Nasdaq – Integration Framework\u200b\u200b<\/li>\n\n\n\n
          • Hire a Head of Integration and develop an integration team\u200b\u200b<\/li>\n\n\n\n
          • Create and track relevant KPIs\u200b\u200b<\/li>\n\n\n\n
          • Invest in \u2013 and train people on \u2013 new software tools to help with implementation\u200b<\/li>\n<\/ul>\n\n\n\n

            Challenge 4<\/h2>\n\n\n\n

            The Nasdaq Action Learning team was charged with researching whether a new operational model could \u200bbetter position Nasdaq for the future and support their vision of \u2018Rewriting Tomorrow.\u2019\u200b<\/p>\n\n\n\n

            Solution 4<\/h3>\n\n\n\n
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            • Create Growth Business Operating Model \u2013 Allow growth businesses to flourish by creating stand-alone capability \u200bfor qualifying businesses\u200b\u200b<\/li>\n\n\n\n
            • Drive client success \u2013 Establish a Chief Client Officer\/Client Experience Officer (CXO) position\u200b\u200b<\/li>\n\n\n\n
            • Know products to drive innovation \u2013 Empower decision making on product investments\u200b\u200b<\/li>\n<\/ul>\n\n\n\n

              Results<\/h2>\n\n\n\n

              As a result of the robust Action Learning programs implemented by Nasdaq for all initiatives, the Action Learning groups:\u200b<\/p>\n\n\n\n

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              • Came together as a team and doubled down on effort and focus\u200b\u200b<\/li>\n\n\n\n
              • Improved virtual meetings and phone calls\u200b\u200b<\/li>\n\n\n\n
              • Gave and received feedback on the project with ease\u200b\u200b<\/li>\n\n\n\n
              • Achieved all goals\u200b\u200b<\/li>\n\n\n\n
              • Improved their ability to ask questions and listen\u200b\u200b<\/li>\n\n\n\n
              • Built confidence within the team\u200b\u200b<\/li>\n\n\n\n
              • Developed leaders within Nasdaq\u200b<\/li>\n<\/ul>\n\n\n\n
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                Do you have a similar challenge? Talk to our experts.<\/h2>\n\n\n\n

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