{"id":146461,"date":"2026-07-09T15:27:37","date_gmt":"2026-07-09T15:27:37","guid":{"rendered":"https:\/\/talogy.com\/?post_type=case_study&#038;p=146461"},"modified":"2026-07-21T15:53:03","modified_gmt":"2026-07-21T15:53:03","slug":"minor-hotels","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en\/case-studies\/minor-hotels\/","title":{"rendered":"Minor Hotels"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8cc06b1 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(186,249,244) 13%,rgb(232,195,255) 59%);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6a165bb8 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en\/case-studies\/\">Talogy client success stories<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Building team resilience by linking performance and well-being<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-secondary-900-color has-text-color has-link-color has-xxxl-font-size wp-elements-ff8d01dfc70546fa3bcdba8d39afec8d\" style=\"font-style:normal;font-weight:800\">Building team resilience by linking performance and well-being<\/h1>\n\n\n\n<p class=\"has-secondary-900-color has-text-color has-link-color has-s-font-size wp-elements-e5b3e9f3c725c4bf4fd8cf8937c2d1e3\" style=\"line-height:1.5\"><strong>Client:<\/strong> Minor Hotels<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group novashare-pattern has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><style>.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button{--ns-btn-color:#A335FF}.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button:hover{--ns-btn-color:#fff}body .ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 a.ns-button:hover .ns-button-wrapper>span{box-shadow:none !important;filter:brightness(1) !important}.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button-icon *,.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button-label span{color:#fff}.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button:hover .ns-button-icon *,.ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 .ns-button:hover .ns-button-label span{color:#A335FF}<\/style><div class='ns-buttons ns-block-27dcb0ea-0666-469d-bc59-86bf107696b4 ns-no-print'><div class='ns-buttons-wrapper'><a href='' aria-label='Share on LinkedIn' target='_blank' class='ns-button linkedin' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3M447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>LinkedIn<\/span><\/span><\/span><\/a><a href='' aria-label='Share on X' target='_blank' class='ns-button twitter' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8l164.9-188.5L26.8 48h145.6l100.5 132.9zm-24.8 373.8h39.1L151.1 88h-42z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>X<\/span><\/span><\/span><\/a><a href='' aria-label='Share on Facebook' target='_blank' class='ns-button facebook' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg 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359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1s56.2 81.2 56.1 130.5c0 101.8-84.9 184.6-186.6 184.6m101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8s-14.3 18-17.6 21.8c-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7s-12.5-30.1-17.1-41.2c-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2s-9.7 1.4-14.8 6.9c-5.1 5.6-19.4 19-19.4 46.3s19.9 53.7 22.6 57.4c2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4s4.6-24.1 3.2-26.4c-1.3-2.5-5-3.9-10.5-6.6\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>WhatsApp<\/span><\/span><\/span><\/a><a href='' aria-label='Share via Email' target='_self' class='ns-button email' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7M256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Email<\/span><\/span><\/span><\/a><a href='' aria-label='Share on more networks' target='_blank' class='ns-button share' rel='nofollow' onClick='event.preventDefault();'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M352 320c-22.608 0-43.387 7.819-59.79 20.895l-102.486-64.054a96.55 96.55 0 0 0 0-41.683l102.486-64.054C308.613 184.181 329.392 192 352 192c53.019 0 96-42.981 96-96S405.019 0 352 0s-96 42.981-96 96c0 7.158.79 14.13 2.276 20.841L155.79 180.895C139.387 167.819 118.608 160 96 160c-53.019 0-96 42.981-96 96s42.981 96 96 96c22.608 0 43.387-7.819 59.79-20.895l102.486 64.054A96.3 96.3 0 0 0 256 416c0 53.019 42.981 96 96 96s96-42.981 96-96-42.981-96-96-96\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Share<\/span><\/span><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"async\" width=\"770\" height=\"578\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-984008166_770x578_purple.jpg\" alt=\"\" class=\"wp-image-108905\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--elevation-300)\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-984008166_770x578_purple.jpg 770w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-984008166_770x578_purple-300x225.jpg 300w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-984008166_770x578_purple-768x576.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">About Minor Hotels<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.minorhotels.com\/en\" type=\"link\" id=\"https:\/\/www.minorhotels.com\/en\" target=\"_blank\" rel=\"noreferrer noopener\">Minor Hotels<\/a> is a global hospitality group operating more than 560 hotels, resorts, and residences across 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe, and the Americas. Through a diverse portfolio of 12 hotel brands, Minor Hotels serves travelers around the world while continuing to expand its global footprint.<\/p>\n\n\n\n<p>Within Europe and the Americas, the organization operates more than 350 properties across 30 countries, with continued growth focused on its upper-upscale and luxury brands.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p>In hospitality, delivering exceptional guest experiences depends on people. Operating in a fast-paced, constantly evolving environment means employees must balance high performance with personal well-being while adapting to changing operational demands.<\/p>\n\n\n\n<p>Minor Hotels wanted to strengthen<a href=\"https:\/\/talogy.com\/en\/knowledge-hub\/resilience\/\"> resilience<\/a> across its workforce by helping leaders and teams better manage pressure, navigate change, and create psychologically safe environments where people could thrive.<\/p>\n\n\n\n<p>Specifically, the organization wanted to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create greater psychological safety within teams.<\/li>\n\n\n\n<li>Help employees manage workload and change more effectively.<\/li>\n\n\n\n<li>Strengthen resilience and overall well-being.<\/li>\n\n\n\n<li>Develop leadership capability through practical, accessible learning experiences.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p>Minor Hotels had already integrated several Talogy assessments, including <a href=\"https:\/\/talogy.com\/en\/talent-management-solutions\/assessments\/talogy-inview-leadership\/\">Talogy InView Leadership Solutions<\/a>, into its internal leadership development programs, embedding assessment insights throughout key learning journeys.<\/p>\n\n\n\n<p>As part of its Route for General Management program, participants completed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/talogy.com\/en\/talent-management-solutions\/assessments\/papi-personality-questionnaire\/\">PAPI<\/a> to explore individual work preferences, motivations, and behavioral drivers.<\/li>\n\n\n\n<li><a href=\"https:\/\/talogy.com\/en\/talent-management-solutions\/assessments\/resilience-questionnaire\/\">Resilience questionnaires<\/a> to understand how they respond to pressure and change.<\/li>\n\n\n\n<li><a href=\"https:\/\/talogy.com\/en\/talent-management-solutions\/assessments\/eip3-emotional-intelligence-assessment\/\">Emotional Intelligence Profile (EIP)<\/a> and <a href=\"https:\/\/talogy.com\/en\/talent-management-solutions\/assessments\/360-feedback-assessment\/\">360-degree feedback<\/a> to increase awareness of leadership behaviors and their impact on others.<\/li>\n<\/ul>\n\n\n\n<p>Building on this foundation, Minor Hotels partnered with Talogy to introduce its Team Resilience Training program, helping participants translate individual insights into stronger team performance.<\/p>\n\n\n\n<p>Before each workshop, participants completed the PAPI and Resilience assessments, giving them a deeper understanding of their strengths, behavioral preferences, and resilience strategies.<\/p>\n\n\n\n<p>The workshops combined assessment insights with facilitated discussions, experiential learning, reflection, and practical action planning. By bringing individual data into team conversations, participants developed greater self-awareness, built stronger relationships, and identified practical ways to improve collaboration.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">The results<\/h2>\n\n\n\n<p>The program helped individuals and teams strengthen resilience by turning assessment insights into meaningful behavioral change.<\/p>\n\n\n\n<p>Key outcomes included:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Greater self-awareness through personalized assessment insights.<\/li>\n\n\n\n<li>Increased understanding of individual strengths and resilience strategies.<\/li>\n\n\n\n<li>Improved psychological safety, encouraging more open and constructive conversations.<\/li>\n\n\n\n<li>Stronger collaboration through a shared understanding of team dynamics.<\/li>\n\n\n\n<li>Practical action plans that supported lasting behavioral change.<\/li>\n\n\n\n<li>Leadership development that balanced performance with employee well-being.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Client perspective<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color has-white-color has-text-color has-link-color wp-elements-297b7fdcd11273867f5d9533ecaaf18f is-layout-flex wp-container-core-columns-is-layout-c2c53e3a wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50);padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-470e7e12 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--1\">\n<p class=\"has-teal-500-color has-text-color has-link-color wp-elements-2e679d12bf030f3ca0e45f753f112848\">As certified Talogy users, integrating these tools into our training programs has enabled more meaningful and open conversations. It allows us to better understand the root of behaviors and identify what needs to change to create real and lasting impact.<\/p>\n\n\n\n<p class=\"talogy-quote_author has-white-color has-text-color has-link-color wp-elements-fe5c0bde99d7de2c19ae50534a4e9ca7\" style=\"font-style:normal;font-weight:400\">Tanya Van Der Heijden<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-d67b47fe0d7575123727e6b1a637408b\" style=\"font-style:normal;font-weight:400\">Minor Hotels<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-85518bf0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-primary-500-color has-text-color has-link-color has-xxl-font-size wp-elements-3c428ba165352dd981c3a0ddcd49c1f7\" id=\"form\">Do you have a similar challenge? Talk to our experts.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-border-color has-primary-500-border-color has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b807a22d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\r\n\r\n<script data-ot-ignore>\r\n(function() {\r\n    function createHubSpotForm() {\r\n        if (window.hbspt && window.hbspt.forms) {\r\n            hbspt.forms.create({\r\n                region: \"eu1\",\r\n                portalId: \"24974645\",\r\n                formId: \"da02f332-1957-4f36-9da8-c2f8c8e0eb25\"\r\n            });\r\n        } else {\r\n            setTimeout(createHubSpotForm, 100);\r\n        }\r\n    }\r\n    createHubSpotForm();\r\n})();\r\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Building team resilience by linking performance and well-being Client: Minor Hotels About Minor Hotels Minor Hotels is a global hospitality group operating more than 560 hotels, resorts, and residences across 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe, and the Americas. Through a diverse portfolio of 12 hotel brands, Minor Hotels [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"closed","template":"general-template","meta":{"wds_case_study_client_name":"Minor Hotels","wds_case_study_alternate_title":"Building team resilience by linking performance and well-being","wds_case_study_client_logo":"","footnotes":""},"tags":[],"case_study_assessment_type":[95,100,103,104,105],"tax_category":[],"tax_industry":[149],"case_study_talent":[79,87,80],"class_list":["post-146461","case_study","type-case_study","status-publish","hentry","case_study_assessment_type-360s","case_study_assessment_type-emotional-intelligence","case_study_assessment_type-leadership","case_study_assessment_type-personality-values","case_study_assessment_type-resilience-wellbeing","tax_industry-retail","case_study_talent-assessing-for-selection","case_study_talent-engaging-and-retaining-talent","case_study_talent-selecting-leaders-who-deliver"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Minor Hotels x Talogy: Building Team Resilience | Talogy<\/title>\n<meta name=\"description\" content=\"Read how Minor Hotels partnered with Talogy to strengthen team resilience, psychological 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