{"id":1245,"date":"2022-11-05T11:30:00","date_gmt":"2022-11-05T11:30:00","guid":{"rendered":"https:\/\/www.talogy.com\/?post_type=case_study&#038;p=1245"},"modified":"2026-07-30T18:56:43","modified_gmt":"2026-07-30T18:56:43","slug":"miami-fire-rescue-police-solutions","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en\/case-studies\/miami-fire-rescue-police-solutions\/","title":{"rendered":"City of Miami"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-white-breadcrumbs has-yellow-to-purple-gradient-background has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a609642e wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-cb0a7ccb wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-8142d6ba wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en\/case-studies\/\">Case studies<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>City of Miami<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-xxxl-font-size\" style=\"font-style:normal;font-weight:800\">Fire-rescue and police force solutions<\/h1>\n\n\n\n<p class=\"has-s-font-size wp-block-paragraph\" style=\"line-height:1.5\"><strong>Client:<\/strong> City of Miami<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The City of Miami is responsible for the wellbeing and safety of Miami\u2019s residents and businesses.<br>In 1997, the City was in the process of revamping its public safety promotion processes and seeking to begin a partnership with an established testing consultancy firm capable of delivering fair and valid promotion assessments and with the experience to navigate and meet the City\u2019s local, State and Federal obligations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The City needed examination support for two specific departments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The City of Miami Department of Fire-Rescue<\/li>\n\n\n\n<li>The City of Miami Police Department<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color is-layout-flex wp-container-core-columns-is-layout-14a98bec wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-9f7ebb90 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--1\">\n<p class=\"wp-block-paragraph\">All work is performed by Talogy; there are no subcontractors. There is no need for hand-holding when working with their team. This makes for a refreshing relationship that I do not take for granted!<\/p>\n\n\n\n<p class=\"talogy-quote_author wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Eyran Kraus, Ph.D<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-8810cf89a70c417cd691c7d561d350bd wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Testing and Validation Division Supervisor, City of Miami<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The City of Miami began a productive professional relationship with Talogy Services in early 1998. Likely central in this decision was Talogy&#8217;s extensive experience working with <a href=\"\/en\/talent-management-solutions\/industries\/federal-government\/\">Federal agencies<\/a> along with Talogy&#8217;s long history of innovative testing processes with police and fire agencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since the start of the partnership Talogy has been involved in nearly 40 promotional examination processes for a wide variety of roles within Miami City\u2019s Fire-Rescue and Police services, from promotions for the roles of Police Sergeant, Lieutenant, and Captain, to roles like Fire Lieutenant, Captain, and Chief Fire Officer. The promotional examination processes have often involved large applicant pools, with up to 400 potential candidates for each process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Police promotion examinations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">All police promotion examination processes to date were comprised of two broad components: Simulation exercises for all positions, plus a second written exam component which varied by rank:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A scenario-based multiple-choice situational judgment test (e.g., Sergeant)<\/li>\n\n\n\n<li>An essay-style in-basket assessment (e.g., Lieutenant and Captain)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">All processes included a candidate preparation guide and an orientation program administered by Talogy, as well as candidate assessment feedback after the exam. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fire-Rescue promotion examinations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Over the years and across the ranks, the examinations for Fire-Rescue promotions have included technical knowledge tests, scenario-based work sample tests, written in-baskets, in-basket interviews, and a variety of simulation exercises.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All processes have also included a candidate preparation guide and an orientation program administered by Talogy. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color is-layout-flex wp-container-core-columns-is-layout-14a98bec wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-9f7ebb90 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--2\">\n<p class=\"wp-block-paragraph\">Having worked with several Talogy members over the last 17 years, I can personally and confidently attest that they are highly committed, trained, and competent professionals. They consistently and successfully complete each and every phase of our involved, highly detailed and complicated talent assessment projects. They are flexible and excel at customer service. Their team members offer creative and practical solutions to address the City&#8217;s evolving talent assessment needs.<\/p>\n\n\n\n<p class=\"talogy-quote_author wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Eyran Kraus, Ph.D<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-8810cf89a70c417cd691c7d561d350bd wp-block-paragraph\" style=\"font-style:normal;font-weight:400\">Testing and Validation Division Supervisor, City of Miami<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Outcomes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Working with Talogy has resulted in several positive outcomes for the City of Miami. Not only have the nearly 40 promotion processes resulted in strong, successful job holders in a wide variety of ranks, but there has been nearly no litigation and no successful challenge to the Talogy administered testing processes administered to date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reliable results provided by the Talogy team for over 20 years have also meant that the City was able to negotiate multi-year, multi-exam contracts, saving the government significant time, effort, and cost.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull is-layout-constrained wp-block-group-is-layout-constrained has-background is-nowrap is-layout-flex wp-container-core-group-is-layout-fd27e88f wp-block-group-is-layout-flex\" style=\"background:linear-gradient(345deg,#00cece 0%,#4b0074 45%,#39045b 100%);margin-top:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns alignwide wp-container-content-9cfa9a5a is-layout-flex wp-container-core-columns-is-layout-f2293cd2 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color has-xxl-font-size wp-elements-106310b03cf5e8c69d5195f302a6de7a\" id=\"form\">Do you have a similar challenge? Talk to our experts.<\/h2>\n\n\n\n<p class=\"has-secondary-900-color has-text-color has-teal-200-color has-link-color wp-elements-e381c9eedc2426741189805432a0e77e wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-style:none;border-width:0px;border-radius:16px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained has-white-background-color has-background has-global-padding wp-container-core-group-is-layout-1d4118d3\" style=\"margin-top:0;margin-bottom:0;box-shadow:var(--wp--preset--shadow--elevation-200)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script> <script data-ot-ignore> (function() { function createHubSpotForm() { if (window.hbspt && window.hbspt.forms) { hbspt.forms.create({ region: \"eu1\", portalId: \"24974645\", formId: \"da02f332-1957-4f36-9da8-c2f8c8e0eb25\" }); } else { setTimeout(createHubSpotForm, 100); } } createHubSpotForm(); })(); <\/script>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The City of Miami is responsible for the wellbeing and safety of Miami\u2019s residents and businesses.In 1997, the City was in the process of revamping its public safety promotion processes and seeking to begin a partnership with an established testing consultancy firm capable of delivering fair and valid promotion assessments and with the [&hellip;]<\/p>\n","protected":false},"featured_media":119041,"parent":0,"comment_status":"open","ping_status":"closed","template":"general-template","meta":{"_acf_changed":false,"wds_case_study_client_name":"City of Miami","wds_case_study_alternate_title":"Fire-rescue and police force solutions","wds_case_study_client_logo":"https:\/\/talogy.com\/wp-content\/uploads\/2025\/09\/logo-city-of-miami-2026.svg","footnotes":""},"tags":[],"case_study_assessment_type":[96,106],"tax_category":[],"tax_industry":[148],"case_study_talent":[79,80],"class_list":["post-1245","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_study_assessment_type-ability-aptitude","case_study_assessment_type-situational-judgement","tax_industry-state-and-local-government","case_study_talent-assessing-for-selection","case_study_talent-selecting-leaders-who-deliver"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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