{"id":1245,"date":"2022-11-05T11:30:00","date_gmt":"2022-11-05T11:30:00","guid":{"rendered":"https:\/\/www.talogy.com\/?post_type=case_study&#038;p=1245"},"modified":"2025-11-07T00:32:19","modified_gmt":"2025-11-07T00:32:19","slug":"miami-fire-rescue-police-solutions","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en\/case-studies\/miami-fire-rescue-police-solutions\/","title":{"rendered":"City of Miami"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8cc06b1 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(255,242,178) 23%,rgb(232,195,255) 48%,rgb(186,249,244) 100%);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6a165bb8 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en\/case-studies\/\">Talogy client success stories<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Fire-rescue and police force solutions<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-secondary-900-color has-text-color has-link-color has-xxxl-font-size wp-elements-dc095dfd3a05d6b87a73f5cf9192ca29\" style=\"font-style:normal;font-weight:800\">Fire-rescue and police force solutions<\/h1>\n\n\n\n<p class=\"has-secondary-900-color has-text-color has-link-color has-s-font-size wp-elements-129700b0815df79e3f98141c5ce9c2a9\" style=\"line-height:1.5\"><strong>Client:<\/strong> City of Miami<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group novashare-pattern has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><style>.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button{--ns-btn-color:#A335FF}.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button:hover{--ns-btn-color:#fff}body .ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca a.ns-button:hover .ns-button-wrapper>span{box-shadow:none !important;filter:brightness(1) !important}.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button-icon *,.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button-label span{color:#fff}.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button:hover .ns-button-icon *,.ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca .ns-button:hover .ns-button-label span{color:#A335FF}<\/style><div class='ns-buttons ns-block-cb33b644-72c3-4b2d-a166-c1f9742104ca ns-no-print'><div class='ns-buttons-wrapper'><a href='' aria-label='Share on LinkedIn' target='_blank' class='ns-button linkedin' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3M447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>LinkedIn<\/span><\/span><\/span><\/a><a href='' aria-label='Share on X' target='_blank' class='ns-button twitter' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8l164.9-188.5L26.8 48h145.6l100.5 132.9zm-24.8 373.8h39.1L151.1 88h-42z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>X<\/span><\/span><\/span><\/a><a href='' aria-label='Share on Facebook' target='_blank' class='ns-button facebook' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg 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359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1s56.2 81.2 56.1 130.5c0 101.8-84.9 184.6-186.6 184.6m101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8s-14.3 18-17.6 21.8c-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7s-12.5-30.1-17.1-41.2c-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2s-9.7 1.4-14.8 6.9c-5.1 5.6-19.4 19-19.4 46.3s19.9 53.7 22.6 57.4c2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4s4.6-24.1 3.2-26.4c-1.3-2.5-5-3.9-10.5-6.6\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>WhatsApp<\/span><\/span><\/span><\/a><a href='' aria-label='Share via Email' target='_self' class='ns-button email' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7M256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Email<\/span><\/span><\/span><\/a><a href='' aria-label='Share on more networks' target='_blank' class='ns-button share' rel='nofollow' onClick='event.preventDefault();'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M352 320c-22.608 0-43.387 7.819-59.79 20.895l-102.486-64.054a96.55 96.55 0 0 0 0-41.683l102.486-64.054C308.613 184.181 329.392 192 352 192c53.019 0 96-42.981 96-96S405.019 0 352 0s-96 42.981-96 96c0 7.158.79 14.13 2.276 20.841L155.79 180.895C139.387 167.819 118.608 160 96 160c-53.019 0-96 42.981-96 96s42.981 96 96 96c22.608 0 43.387-7.819 59.79-20.895l102.486 64.054A96.3 96.3 0 0 0 256 416c0 53.019 42.981 96 96 96s96-42.981 96-96-42.981-96-96-96\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Share<\/span><\/span><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"async\" width=\"770\" height=\"578\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1862958352_770x578_yellow.jpg\" alt=\"\" class=\"wp-image-108954\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--elevation-300)\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1862958352_770x578_yellow.jpg 770w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1862958352_770x578_yellow-300x225.jpg 300w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1862958352_770x578_yellow-768x576.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n\n\n\n<p>The City of Miami is responsible for the wellbeing and safety of Miami\u2019s residents and businesses.<br>In 1997, the City was in the process of revamping its public safety promotion processes and seeking to begin a partnership with an established testing consultancy firm capable of delivering fair and valid promotion assessments and with the experience to navigate and meet the City\u2019s local, State and Federal obligations.<\/p>\n\n\n\n<p>The City needed examination support for two specific departments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The City of Miami Department of Fire-Rescue<\/li>\n\n\n\n<li>The City of Miami Police Department<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color has-white-color has-text-color has-link-color wp-elements-d60e2cb08bb98710da84488b1387ea68 is-layout-flex wp-container-core-columns-is-layout-0689879a wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-470e7e12 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--1\">\n<p class=\"has-teal-500-color has-text-color has-link-color wp-elements-b4f7d38e6d98ade26a8cdf46876c0a0b\">All work is performed by Talogy; there are no subcontractors. There is no need for hand-holding when working with their team. This makes for a refreshing relationship that I do not take for granted!<\/p>\n\n\n\n<p class=\"talogy-quote_author has-white-color has-text-color has-link-color wp-elements-b145ade625f3d47d3c5f8b004149e328\" style=\"font-style:normal;font-weight:400\">Eyran Kraus, Ph.D<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-f30e00021abddd967494341d7c2df5a1\" style=\"font-style:normal;font-weight:400\">Testing and Validation Division Supervisor, City of Miami<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>The City of Miami began a productive professional relationship with Talogy Services in early 1998. Likely central in this decision was Talogy&#8217;s extensive experience working with <a href=\"\/en\/talent-management-solutions\/industries\/federal-government\/\">Federal agencies<\/a> along with Talogy&#8217;s long history of innovative testing processes with police and fire agencies.<\/p>\n\n\n\n<p>Since the start of the partnership Talogy has been involved in nearly 40 promotional examination processes for a wide variety of roles within Miami City\u2019s Fire-Rescue and Police services, from promotions for the roles of Police Sergeant, Lieutenant, and Captain, to roles like Fire Lieutenant, Captain, and Chief Fire Officer. The promotional examination processes have often involved large applicant pools, with up to 400 potential candidates for each process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Police promotion examinations<\/h3>\n\n\n\n<p>All police promotion examination processes to date were comprised of two broad components: Simulation exercises for all positions, plus a second written exam component which varied by rank:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A scenario-based multiple-choice situational judgment test (e.g., Sergeant)<\/li>\n\n\n\n<li>An essay-style in-basket assessment (e.g., Lieutenant and Captain)<\/li>\n<\/ul>\n\n\n\n<p>All processes included a candidate preparation guide and an orientation program administered by Talogy, as well as candidate assessment feedback after the exam. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Fire-Rescue promotion examinations<\/h3>\n\n\n\n<p>Over the years and across the ranks, the examinations for Fire-Rescue promotions have included technical knowledge tests, scenario-based work sample tests, written in-baskets, in-basket interviews, and a variety of simulation exercises.<\/p>\n\n\n\n<p>All processes have also included a candidate preparation guide and an orientation program administered by Talogy. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color has-white-color has-text-color has-link-color wp-elements-acb56d791e35bd000da6e83c6a84f060 is-layout-flex wp-container-core-columns-is-layout-0689879a wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-470e7e12 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--2\">\n<p class=\"has-teal-500-color has-text-color has-link-color wp-elements-5c3e4428d8b4a894e97f6ecdfd062825\">Having worked with several Talogy members over the last 17 years, I can personally and confidently attest that they are highly committed, trained, and competent professionals. They consistently and successfully complete each and every phase of our involved, highly detailed and complicated talent assessment projects. They are flexible and excel at customer service. Their team members offer creative and practical solutions to address the City&#8217;s evolving talent assessment needs.<\/p>\n\n\n\n<p class=\"talogy-quote_author has-white-color has-text-color has-link-color wp-elements-b145ade625f3d47d3c5f8b004149e328\" style=\"font-style:normal;font-weight:400\">Eyran Kraus, Ph.D<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-f30e00021abddd967494341d7c2df5a1\" style=\"font-style:normal;font-weight:400\">Testing and Validation Division Supervisor, City of Miami<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Outcomes<\/h2>\n\n\n\n<p>Working with Talogy has resulted in several positive outcomes for the City of Miami. Not only have the nearly 40 promotion processes resulted in strong, successful job holders in a wide variety of ranks, but there has been nearly no litigation and no successful challenge to the Talogy administered testing processes administered to date.<\/p>\n\n\n\n<p>The reliable results provided by the Talogy team for over 20 years have also meant that the City was able to negotiate multi-year, multi-exam contracts, saving the government significant time, effort, and cost.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide has-black-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-85518bf0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-primary-500-color has-text-color has-link-color has-xxl-font-size wp-elements-3c428ba165352dd981c3a0ddcd49c1f7\" id=\"form\">Do you have a similar challenge? Talk to our experts.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-border-color has-primary-500-border-color has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b807a22d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\n<script data-ot-ignore>\n(function() {\n    function createHubSpotForm() {\n        if (window.hbspt && window.hbspt.forms) {\n            hbspt.forms.create({\n                region: \"eu1\",\n                portalId: \"24974645\",\n                formId: \"a8e069e9-cefb-4091-9dfe-26fd188ef5de\"\n            });\n        } else {\n            setTimeout(createHubSpotForm, 100);\n        }\n    }\n    createHubSpotForm();\n})();\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fire-rescue and police force solutions Client: City of Miami The challenge The City of Miami is responsible for the wellbeing and safety of Miami\u2019s residents and businesses.In 1997, the City was in the process of revamping its public safety promotion processes and seeking to begin a partnership with an established testing consultancy firm capable of [&hellip;]<\/p>\n","protected":false},"featured_media":119041,"parent":0,"comment_status":"open","ping_status":"closed","template":"general-template","meta":{"wds_case_study_client_name":"City of Miami","wds_case_study_alternate_title":"Fire-rescue and police force solutions","wds_case_study_client_logo":"https:\/\/talogy.com\/wp-content\/uploads\/2025\/09\/logo-City-of-Miami.svg","footnotes":""},"tags":[],"case_study_assessment_type":[96,106],"tax_category":[],"tax_industry":[148],"case_study_talent":[79,80],"class_list":["post-1245","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_study_assessment_type-ability-aptitude","case_study_assessment_type-situational-judgement","tax_industry-state-and-local-government","case_study_talent-assessing-for-selection","case_study_talent-selecting-leaders-who-deliver"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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