Solution
The City of Miami began a productive professional relationship with Talogy Services in early 1998. Likely central in this decision was Talogy’s extensive experience working with Federal agencies along with Talogy’s long history of innovative testing processes with police and fire agencies.
Since the start of the partnership Talogy has been involved in nearly 40 promotional examination processes for a wide variety of roles within Miami City’s Fire-Rescue and Police services, from promotions for the roles of Police Sergeant, Lieutenant, and Captain, to roles like Fire Lieutenant, Captain, and Chief Fire Officer. The promotional examination processes have often involved large applicant pools, with up to 400 potential candidates for each process.
Police promotion examinations
All police promotion examination processes to date were comprised of two broad components: Simulation exercises for all positions, plus a second written exam component which varied by rank:
- A scenario-based multiple-choice situational judgment test (e.g., Sergeant)
- An essay-style in-basket assessment (e.g., Lieutenant and Captain)
All processes included a candidate preparation guide and an orientation program administered by Talogy, as well as candidate assessment feedback after the exam. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.
Fire-Rescue promotion examinations
Over the years and across the ranks, the examinations for Fire-Rescue promotions have included technical knowledge tests, scenario-based work sample tests, written in-baskets, in-basket interviews, and a variety of simulation exercises.
All processes have also included a candidate preparation guide and an orientation program administered by Talogy. Talogy has also been responsible for all assessor acquisitions for all exams involving simulations.
