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John Mirtich

  • Automation and AI in workforce planning: Blending tech and human expertise

    Wouldn’t it be great if we had a crystal ball that told us what changes are on the horizon for our businesses so that we could plan ahead accordingly?…

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  • Hiring for potential vs experience in sales: What’s better?

    Sales hiring is no easy task for a sales leader. Whether you are building a sales team from the ground up, expanding your current team, or reorganizing all together,…

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  • 6 qualities to look for when hiring service roles with upselling responsibility

    You know what a good customer-service person looks like: friendly but not overly talkative, attentive, follows the system, knows when to bend and when to hold firm, and manages…

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