{"id":26070,"date":"2022-03-09T17:35:44","date_gmt":"2022-03-09T17:35:44","guid":{"rendered":"https:\/\/www.talogy.com\/knowledge-hub\/candidate-experience-and-engagement\/"},"modified":"2025-11-12T12:32:02","modified_gmt":"2025-11-12T12:32:02","slug":"candidate-experience-engagement","status":"publish","type":"knowledge_hub","link":"https:\/\/talogy.com\/en-gb\/knowledge-hub\/candidate-experience-engagement\/","title":{"rendered":"Candidate experience and engagement"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8cc06b1 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(186,249,244) 18%,rgb(211,251,164) 59%);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6a165bb8 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en-gb\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en-gb\/knowledge-hub\/\">Explore the latest talent topics<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Candidate experience and engagement<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-secondary-900-color has-text-color has-link-color has-xxxl-font-size wp-elements-2154dbcbc4e311e19c321b5e77ca7def\" style=\"font-style:normal;font-weight:800\">Candidate experience and engagement<\/h1>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group novashare-pattern has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><style>.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button{--ns-btn-color:#A335FF}.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button:hover{--ns-btn-color:#fff}body .ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 a.ns-button:hover .ns-button-wrapper>span{box-shadow:none !important;filter:brightness(1) !important}.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button-icon *,.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button-label span{color:#fff}.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button:hover .ns-button-icon *,.ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 .ns-button:hover .ns-button-label span{color:#A335FF}<\/style><div class='ns-buttons ns-block-1a8bec20-8681-4a85-a537-2415e9f8a5e6 ns-no-print'><div class='ns-buttons-wrapper'><a href='' aria-label='Share on LinkedIn' target='_blank' class='ns-button linkedin' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3M447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 87.88-48.3 94 0 111.28 61.9 111.28 142.3V448z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>LinkedIn<\/span><\/span><\/span><\/a><a href='' aria-label='Share 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124.72v70.62H22.89V288h81.39v224h100.17V288z\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Facebook<\/span><\/span><\/span><\/a><a href='' aria-label='Share on WhatsApp' target='_blank' class='ns-button whatsapp' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157m-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1s56.2 81.2 56.1 130.5c0 101.8-84.9 184.6-186.6 184.6m101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8s-14.3 18-17.6 21.8c-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7s-12.5-30.1-17.1-41.2c-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2s-9.7 1.4-14.8 6.9c-5.1 5.6-19.4 19-19.4 46.3s19.9 53.7 22.6 57.4c2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4s4.6-24.1 3.2-26.4c-1.3-2.5-5-3.9-10.5-6.6\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>WhatsApp<\/span><\/span><\/span><\/a><a href='' aria-label='Share via Email' target='_self' class='ns-button email' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7M256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Email<\/span><\/span><\/span><\/a><a href='' aria-label='Share on more networks' target='_blank' class='ns-button share' rel='nofollow' onClick='event.preventDefault();'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M352 320c-22.608 0-43.387 7.819-59.79 20.895l-102.486-64.054a96.55 96.55 0 0 0 0-41.683l102.486-64.054C308.613 184.181 329.392 192 352 192c53.019 0 96-42.981 96-96S405.019 0 352 0s-96 42.981-96 96c0 7.158.79 14.13 2.276 20.841L155.79 180.895C139.387 167.819 118.608 160 96 160c-53.019 0-96 42.981-96 96s42.981 96 96 96c22.608 0 43.387-7.819 59.79-20.895l102.486 64.054A96.3 96.3 0 0 0 256 416c0 53.019 42.981 96 96 96s96-42.981 96-96-42.981-96-96-96\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Share<\/span><\/span><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"async\" width=\"770\" height=\"578\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1394363006_770x578_teal.jpg\" alt=\"\" class=\"wp-image-108837\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--elevation-300)\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1394363006_770x578_teal.jpg 770w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1394363006_770x578_teal-300x225.jpg 300w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-1394363006_770x578_teal-768x576.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignwide has-black-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-97a15b39 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns two-keyline-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-border-color is-layout-flow wp-container-core-column-is-layout-d1ac5b5a wp-block-column-is-layout-flow\" style=\"border-color:#822ACC;border-width:2px;border-radius:15px;padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30);flex-basis:50%\">\n<p class=\"has-white-color has-text-color has-link-color has-s-font-size wp-elements-29421d307c64032850140b3525aca9a4\"><strong>Jump to section:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"#what-is-candidate-experience-and-engagement\">What is candidate experience and engagement?<\/a><\/li>\n\n\n\n<li><a href=\"#why-is-candidate-experience-and-engagement-important\">Why is candidate experience and engagement important?<\/a><\/li>\n\n\n\n<li><a href=\"#how-can-candidate-experience-and-engagement-be-improved\">How can candidate experience and engagement be improved?<\/a><\/li>\n\n\n\n<li><a href=\"#where-can-candidate-experience-be-improved-within-the-hiring-process\">Where can candidate experience be improved within the hiring process?<\/a><\/li>\n\n\n\n<li><a href=\"#attract-engage-and-match-the-best-talent\u200b-with-Talogy-Hire\">Attract, engage, and match the best talent with Talogy Hire<\/a><\/li>\n\n\n\n<li><a href=\"#when-should-candidate-experience-and-engagement-be-prioritized\">When should candidate experience and engagement be prioritised?<\/a><\/li>\n\n\n\n<li><a href=\"#who-can-help-to-improve-the-candidate-experience\">Who can help to improve the candidate experience?<\/a><\/li>\n\n\n\n<li><a href=\"#can-there-ever-be-too-much-focus-on-the-candidate-experience\">Can there be too much focus on the candidate experience?<\/a><\/li>\n\n\n\n<li><a href=\"#does-a-candidate\u2019s-age-matter-as-it-relates-to-experience-and-engagement\">Does a candidate&#8217;s age matter as it relates to experience and engagement?<\/a><\/li>\n\n\n\n<li><a href=\"#what-is-the-ideal-time-duration-of-a-candidate-assessment\">What is the ideal time duration of a candidate assessment?<\/a><\/li>\n\n\n\n<li><a href=\"#emerging-technology-and-the-candidate-experience\">Emerging technology and the candidate experience<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-candidate-experience-and-engagement\">What is candidate experience and engagement?<\/h2>\n\n\n\n<p>The candidate experience is a broad term used to define how job candidates respond and react to all the engagements, assessments and interactions encountered during the hiring process. Looking at the candidate experience throughout the hiring journey is important because it can influence the candidate\u2019s commitment throughout the process, overall impressions of the company, likelihood of sharing feedback publicly, intent to accept a job offer and much more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-is-candidate-experience-and-engagement-important\">Why is candidate experience and engagement important?<\/h2>\n\n\n\n<p>The candidate experience is important because it can have a direct influence on candidate attitudes, intentions and behaviours. While candidate experience is always important, it\u2019s even more critical when there is a high volume of job openings and a low volume of available candidates. A positive candidate experience can encourage more applicants to apply, persist through the entire selection process and ultimately accept a job offer.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide tal-image-icon-list has-black-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:4.5rem;padding-bottom:4.5rem\">\n<div class=\"wp-block-columns is-style-default is-layout-flex wp-container-core-columns-is-layout-f5a44f5b wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-container-core-column-is-layout-c19476fc wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color has-xxl-font-size wp-elements-447827c660bfba4eccf29bcb5fce4c04\" id=\"how-can-candidate-experience-and-engagement-be-improved\" style=\"margin-bottom:var(--wp--preset--spacing--10);line-height:1.2\">How can candidate experience and engagement be improved?<\/h2>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-s-font-size wp-elements-fbb5a80c03c387b9b15610d513e89853\" style=\"line-height:1.5\">There are many ways that employers can <a href=\"https:\/\/talogy.com\/en-gb\/blog\/design-a-positive-candidate-experience-to-support-your-recruitment-process\/\">improve the candidate experience<\/a> and engagement. Some actionable tips include:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-4b827052 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1160\" height=\"1450\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/interior-vertical-orange-background-man-grey-quarter-button.jpg\" alt=\"man wearing a grey quarter button down\" class=\"wp-image-105371\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/interior-vertical-orange-background-man-grey-quarter-button.jpg 1160w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/interior-vertical-orange-background-man-grey-quarter-button-240x300.jpg 240w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/interior-vertical-orange-background-man-grey-quarter-button-819x1024.jpg 819w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/interior-vertical-orange-background-man-grey-quarter-button-768x960.jpg 768w\" sizes=\"(max-width: 1160px) 100vw, 1160px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-container-core-column-is-layout-346627ba wp-block-column-is-layout-constrained\">\n<div class=\"wp-block-group icon-w-content-list is-nowrap is-layout-flex wp-container-core-group-is-layout-a5bdbfea wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-105570a8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color has-s-font-size wp-elements-afec6cd266a6dccb6e628b1da072368f\">Treat all candidates with respect.<\/h3>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-xs-font-size wp-elements-7fb32094e134c5e33a5193dde46fa45e\">This is a foundational concept to be applied throughout the hiring process. All those representing the organisation who may interact with candidates should demonstrate professionalism and consideration. They should show appreciation for each candidate&#8217;s time and interest in the role.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group icon-w-content-list is-nowrap is-layout-flex wp-container-core-group-is-layout-a5bdbfea wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-105570a8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color has-s-font-size wp-elements-018ceeeb89ca62cd4983d647d82b65a8\">Communicate transparently and frequently.<\/h3>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-xs-font-size wp-elements-dc0c83005bc430e741d2ea1be21c55ce\">Provide candidates with feedback and updates along the way. Answer any questions they have about the process, job, and company.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group icon-w-content-list is-nowrap is-layout-flex wp-container-core-group-is-layout-a5bdbfea wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-105570a8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color has-s-font-size wp-elements-6bb990f5350b37225d915d1463344774\">Give candidates an opportunity to demonstrate their skills and abilities.<\/h3>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-xs-font-size wp-elements-7b79bdcb05ff579436f5420bc311ca23\">The assessment process should be built with the audience in mind &#8211; make it job relevant, face valid, and designed in a way that they can showcase their skills.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group icon-w-content-list is-nowrap is-layout-flex wp-container-core-group-is-layout-a5bdbfea wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-105570a8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color has-s-font-size wp-elements-e38a56646c2f97680a08cbac25a52ba8\">Be consistent across candidates.<\/h3>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-xs-font-size wp-elements-49210d1c4e68635c8fc1d079c74f2cc4\">To maintain fairness and legal defensibility, the screening approach and evaluation criteria should not vary among candidates. This streamlining also creates efficiency and maximises the use of everyone&#8217;s time.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group icon-w-content-list is-nowrap is-layout-flex wp-container-core-group-is-layout-a5bdbfea wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-105570a8 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color has-s-font-size wp-elements-6cc263f08a7516283da46b96202eee87\">Make the selection process efficient, engaging, and entertaining.<\/h3>\n\n\n\n<p class=\"has-tertiary-500-color has-text-color has-link-color has-xs-font-size wp-elements-8fec22b68f2e5ba9318d1fc050707ac0\">Use technology to automate steps and to draw the candidate in. Give them a positive first impression of the company. However, be careful not to sacrifice quality measurement by skipping steps or using an abbreviated assessment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/info.talogy.com\/en-gb\/improve-hire-efficiency-and-candidate-experience\" target=\"_blank\" rel=\"noreferrer noopener\">Download our guide to improve hiring efficiency and candidate experience<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"where-can-candidate-experience-be-improved-within-the-hiring-process\">Where can candidate experience be improved within the hiring process?<\/h2>\n\n\n\n<p>The candidate experience can be improved in many stages of the <a href=\"https:\/\/talogy.com\/en-gb\/knowledge-hub\/talent-selection\/\">selection process<\/a>. A few examples include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eliminate redundant or non-pertinent questions in the application.<\/li>\n\n\n\n<li>Try to keep the assessment to an acceptable length (30-50 minutes).<\/li>\n\n\n\n<li>Build in checkpoints to communicate with the candidate throughout the process.<\/li>\n\n\n\n<li>Provide them feedback as to where they stand in the process, as well as clear expectations of what may be happening next and when.<\/li>\n\n\n\n<li>Make the experience engaging by having updated technology and interactive steps.<\/li>\n\n\n\n<li>Have a consistent approach to interviewing, which includes having the interviewer be prepared and well-informed about the candidate.<\/li>\n<\/ul>\n\n\n\n<p>While these are a few examples, it is clear that candidate experience can be improved across the entirety of the hiring process.<\/p>\n\n\n\n<div class=\"wp-block-cover alignfull cta-black-pattern\" style=\"padding-top:var(--wp--preset--spacing--70);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70);padding-left:var(--wp--preset--spacing--70)\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-container-core-cover-is-layout-c9bfb9eb wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group has-border-color has-primary-500-border-color has-global-padding is-layout-constrained wp-container-core-group-is-layout-46fafb13 wp-block-group-is-layout-constrained\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6de6eac1 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\" id=\"attract-engage-and-match-the-best-talent\u200b-with-Talogy-Hire\">Attract, engage, and match the best talent\u200b with Talogy Hire<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Learn how Talogy\u2019s talent management solutions can help.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/talogy.com\/en-gb\/talent-management-solutions\/industry\/retail\/\" style=\"border-width:2px\"><strong>Discover Talogy Hire<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"when-should-candidate-experience-and-engagement-be-prioritized\">When should candidate experience and engagement be prioritized?<\/h2>\n\n\n\n<p>Increasing the candidate experience should always be a priority when developing a selection process. Candidate experience and engagement are even more important when the job market is tight, and employers are having to fight for viable candidates. A positive candidate experience can help companies retain candidates throughout the process and influence intentions to accept job offers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"who-can-help-to-improve-the-candidate-experience\">Who can help to improve the candidate experience?<\/h2>\n\n\n\n<p>Everyone involved in the hiring process can have a direct influence on the candidate experience. Each step along the way and every candidate communication presents the opportunity to provide a great candidate experience. For example, a recruiter can provide timely and clear feedback to the candidate about where they are in the process and what to expect next. A hiring manager can come prepared to the interview by reviewing the candidate materials and following the standardised interview guide. Even individuals with a seemingly minor role in the process can leave a lasting impression on the candidate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"can-there-ever-be-too-much-focus-on-the-candidate-experience\">Can there ever be too much focus on the candidate experience?<\/h2>\n\n\n\n<p>A challenge that companies may face is that, in an effort to have a great candidate experience, they can lose sight of the ultimate goal in the hiring process: to gather objective, job relevant and reliable data points to help inform an accurate view of the candidate\u2019s suitability for the role. For example, a company may focus on shortening the hiring process and assessments at a cost of not gathering all the accurate information needed. This could lead to inaccurate decisions about a candidate. Organisations need to find a balance between the candidate experience and measurement so that both parties come away from the process well informed and positive. It is important to focus on all aspects that could potentially impact the candidate experience, not just one, when making improvements to your process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"does-a-candidate\u2019s-age-matter-as-it-relates-to-experience-and-engagement\">Does a candidate\u2019s age matter as it relates to experience and engagement?<\/h2>\n\n\n\n<p>Overall, all generations value fairness and justice, which is key to a great candidate experience. However, our research shows that there may be some <a href=\"https:\/\/talogy.com\/en-gb\/blog\/generational-differences-in-the-workplace\/\">generational differences<\/a> in how individuals may react to various elements of the assessment process. Compared to <a href=\"https:\/\/talogy.com\/en-gb\/blog\/understanding-millennials-in-the-workplace\/\">Millennials<\/a> (born between 1981-1996), individuals in Generation Z (born in\/after 1997) place less value on engaging experiences, are less likely to be positively impacted by tests that include audio\/visual components, are more sceptical of game-based assessments and prefer shorter assessments (around 42 minutes compared to 49 minutes). These findings reinforce the notion that we should not sacrifice quality measurement for shiny new tools.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-the-ideal-time-duration-of-a-candidate-assessment\">What is the ideal time duration of a candidate assessment?<\/h2>\n\n\n\n<p>We hear from recruiters, talent acquisition and other stakeholders that assessments should be short. We agree \u2013 to increase the candidate experience, assessments need to be short. However, short does not need to be under 30 minutes. Our research polling candidates showed that the sweet spot for assessment length is between 30 to 50 minutes. Why? Candidates want the ability to demonstrate their skills and abilities. A 15-minute assessment may not provide candidates with sufficient opportunity to show the company their capabilities. Furthermore, our assessment completion data support this. Candidates are just as likely to complete a 60-minute assessment as they are a 20-minute assessment. As such, shorter is not always better to enhance the candidate experience.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/info.talogy.com\/en-gb\/nine-assessment-types\" target=\"_blank\" rel=\"noreferrer noopener\">Download our ebook for nine assessment types to find the right candidate<\/a><\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group text-content-wrapper is-style-section-dark has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-section-dark--1\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-top\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"791\" height=\"1024\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover-791x1024.jpg\" alt=\"Emergency technology and the candidate experience whitepaper cover image\" class=\"wp-image-63826 size-full\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover-791x1024.jpg 791w, https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover-232x300.jpg 232w, https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover-768x994.jpg 768w, https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover-1187x1536.jpg 1187w, https:\/\/talogy.com\/wp-content\/uploads\/2022\/08\/Emerging_tech_candidate_experience_cover.jpg 1275w\" sizes=\"(max-width: 791px) 100vw, 791px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\" id=\"emerging-technology-and-the-candidate-experience\">Emerging technology and the candidate experience<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Candidates and HR: the connects, the disconnects, and what this means for organisations.<\/h3>\n\n\n\n<p>A critical area of interest for HR professionals and recruiters is the \u201ccandidate experience\u201d; defined as the collective result of engagements, assessments and interactions that organisations have with candidates during the hiring process. Research by the Talent Board has identified that improving candidate experience is the top goal for recruiters in 2019. The importance of this issue is not limited to missing out on high potential talent but can impact financial business outcomes, for example Virgin Media estimated that they lost \u00a34.4 million in revenue in 2014 due to poor candidate experience.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/info.talogy.com\/en-us\/emerging-technology-and-the-candidate-experience\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to download the whitepaper<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-85518bf0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-primary-500-color has-text-color has-link-color has-xxl-font-size wp-elements-ffcfd59e65ab9b592579c9a6b19b86ca\" id=\"form\">Let\u2019s talk about how Talogy can help your organisation create an engaging and successful candidate assessment experience.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-border-color has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-color:#A335FF;border-width:2px;border-radius:15px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b807a22d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\n<script data-ot-ignore>\n(function() {\n    function createHubSpotForm() {\n        if (window.hbspt && window.hbspt.forms) {\n            hbspt.forms.create({\n                region: \"eu1\",\n                portalId: \"24974645\",\n                formId: \"a8e069e9-cefb-4091-9dfe-26fd188ef5de\"\n            });\n        } else {\n            setTimeout(createHubSpotForm, 100);\n        }\n    }\n    createHubSpotForm();\n})();\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Candidate experience and engagement Jump to section: What is candidate experience and engagement? The candidate experience is a broad term used to define how job candidates respond and react to all the engagements, assessments and interactions encountered during the hiring process. Looking at the candidate experience throughout the hiring journey is important because it can [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"tax_category":[483],"tax_topic":[417],"tax_industry":[189,188,593,594,595,187,186,184,183,596],"class_list":["post-26070","knowledge_hub","type-knowledge_hub","status-publish","hentry","tax_category-screen-and-select","tax_topic-candidate-experience-and-engagement","tax_industry-automotive-en-gb","tax_industry-energy-and-utility-en-gb","tax_industry-federal-government-en-gb","tax_industry-finance-insurance","tax_industry-healthcare-en-gb","tax_industry-manufacturing-en-gb","tax_industry-professional-services-en-gb","tax_industry-public-sector-en-gb","tax_industry-retail-en-gb","tax_industry-state-local-government-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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