{"id":23394,"date":"2022-11-05T09:30:15","date_gmt":"2022-11-05T09:30:15","guid":{"rendered":"https:\/\/www.talogy.com\/case-study\/phillips-66\/"},"modified":"2025-10-19T21:02:48","modified_gmt":"2025-10-19T21:02:48","slug":"phillips-66-optimizing-safety","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en-gb\/case-studies\/phillips-66-optimizing-safety\/","title":{"rendered":"Phillips 66"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8cc06b1 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 0%,rgb(245,235,255) 30%,rgb(232,195,255) 100%);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6a165bb8 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en-gb\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en-gb\/case-studies\/\">Talogy client success stories<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Optimising safety at a Phillips 66 refinery with SafetyDNA<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-secondary-900-color has-text-color has-link-color has-xxxl-font-size wp-elements-d0e851b1c25b6fb2f79c172eee1699fa\" style=\"font-style:normal;font-weight:800\">Optimising safety at a Phillips 66 refinery with SafetyDNA<\/h1>\n\n\n\n<p class=\"has-secondary-900-color has-text-color has-link-color has-s-font-size wp-elements-43bf91cd532c9d931108e49603138e3e\" style=\"line-height:1.5\"><strong>Client:<\/strong> Phillips 66<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group novashare-pattern has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><style>.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button{--ns-btn-color:#A335FF}.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button:hover{--ns-btn-color:#fff}body .ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 a.ns-button:hover .ns-button-wrapper>span{box-shadow:none !important;filter:brightness(1) !important}.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button-icon *,.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button-label span{color:#fff}.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button:hover .ns-button-icon *,.ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 .ns-button:hover .ns-button-label span{color:#A335FF}<\/style><div class='ns-buttons ns-block-44c65aa5-4a40-4609-bb1d-5bf3d9887cd2 ns-no-print'><div class='ns-buttons-wrapper'><a href='' aria-label='Share on LinkedIn' target='_blank' class='ns-button linkedin' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3M447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 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359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1s56.2 81.2 56.1 130.5c0 101.8-84.9 184.6-186.6 184.6m101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8s-14.3 18-17.6 21.8c-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7s-12.5-30.1-17.1-41.2c-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2s-9.7 1.4-14.8 6.9c-5.1 5.6-19.4 19-19.4 46.3s19.9 53.7 22.6 57.4c2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4s4.6-24.1 3.2-26.4c-1.3-2.5-5-3.9-10.5-6.6\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>WhatsApp<\/span><\/span><\/span><\/a><a href='' aria-label='Share via Email' target='_self' class='ns-button email' rel='nofollow'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 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0-43.387 7.819-59.79 20.895l-102.486-64.054a96.55 96.55 0 0 0 0-41.683l102.486-64.054C308.613 184.181 329.392 192 352 192c53.019 0 96-42.981 96-96S405.019 0 352 0s-96 42.981-96 96c0 7.158.79 14.13 2.276 20.841L155.79 180.895C139.387 167.819 118.608 160 96 160c-53.019 0-96 42.981-96 96s42.981 96 96 96c22.608 0 43.387-7.819 59.79-20.895l102.486 64.054A96.3 96.3 0 0 0 256 416c0 53.019 42.981 96 96 96s96-42.981 96-96-42.981-96-96-96\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Share<\/span><\/span><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"async\" width=\"770\" height=\"578\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/hero-v4-lime-background-man-orange-button-down.jpg\" alt=\"man wearing orange button down shirt\" class=\"wp-image-104409\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--elevation-300)\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/hero-v4-lime-background-man-orange-button-down.jpg 770w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/hero-v4-lime-background-man-orange-button-down-300x225.jpg 300w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/hero-v4-lime-background-man-orange-button-down-768x576.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<p>Phillips 66 is a global energy company which produces various petrochemicals and natural gas liquids. The Phillips 66 Bayway Refinery located in Linden, New Jersey, has been in operation for over a century. It has a workforce of over 800 employees and processes mainly light crude oil to manufacture various transportation fuels, petrochemical feedstocks, and related products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Client challenge<\/h2>\n\n\n\n<p>While Phillips 66 strongly values and invests in employee safety, Bayway site leadership wished to further improve employee engagement and ownership of safety. Due to the complexity of operations at the refinery, there was a desire to go beyond traditional training methods in order to make safety more personal and tailored to each individual, while improving retention of critical safety procedural knowledge.<\/p>\n\n\n\n<p>The Bayway site was already using Talogy\u2019s assessments as part of the selection process for contract workers. Therefore, interest in Talogy\u2019s unique safety-based development programmes, which included artificial intelligence and automation, naturally followed.<\/p>\n\n\n\n<p>These programs would allow them to provide employees and leaders at the site with valuable self-awareness about their personal safety tendencies and leader styles. Another important benefit was access to a cutting-edge adaptive learning system that could drastically improve employees retention of safety training and procedural knowledge, helping to improve safety behaviour in a more personal and sustainable manner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>The solution began with a custom version of the\u00a0Safety<em>DNA<\/em> Programme\u00a0for over 800 hourly employees. This consisted of the Safety<em>DNA<\/em>\u00a0online assessment, a custom onsite workshop, and small group coaching sessions coupled with personal action plans which were based on employees\u2019 assessment results. Over 150 leaders then participated in the Safety<em>DNA<\/em> for Leaders Programme the following year. This process was similar but also measured and trained them on safety leader styles and competencies. As a final step, a cutting-edge adaptive learning platform provided by Trivie, a Talogy partner, was implemented across the site. This innovative tool uses gamification, microlearning, and the latest brain science in the form of short, fun quizzes to continuously reinforce what employees learn in training. Adapting to each employee\u2019s unique learning path, Trivie increases knowledge retention over time, while increasing safety engagement across the refinery.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center has-border-color has-primary-500-border-color has-white-color has-text-color has-link-color wp-elements-6bf6251efffe81db4a84a30caedbe52d is-layout-flex wp-container-core-columns-is-layout-0689879a wp-block-columns-is-layout-flex\" style=\"border-width:2px;border-radius:18px;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-470e7e12 wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;flex-basis:100%\">\n<blockquote class=\"wp-block-quote talogy-quote is-style-large is-layout-flow wp-block-quote-is-layout-flow is-style-large--1\">\n<p class=\"has-teal-500-color has-text-color has-link-color wp-elements-816bf5ef6f620853a08ba4c09e525815\">We initially piloted Trivie with a small cross-functional group of employees to gauge \u201cbuy-in\u201d on its utilisation. The response was so overwhelmingly positive that the team quickly implemented it across the site. We continue to expand its use beyond HSE to our craft and operator training, supervisor leadership, and engineers and Console Operators.<\/p>\n\n\n\n<p class=\"talogy-quote_author has-white-color has-text-color has-link-color wp-elements-f0c17009d5b663dce749b251aa113389\" style=\"font-style:normal;font-weight:400\">Hope Grey<\/p>\n\n\n\n<p class=\"talogy-quote_author-title has-secondary-500-color has-text-color has-link-color wp-elements-2358e1f1889de84ab494af0500ec1216\" style=\"font-style:normal;font-weight:400\">HSE Manager, Phillips 66 Bayway Refinery<\/p>\n<\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Outcomes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Over 800 employees and 150 leaders assessed and trained on Safety<em>DNA<\/em><\/li>\n\n\n\n<li>Understanding their talent strengths and pipeline has allowed the build of a strong, multi-year succession planning process<\/li>\n\n\n\n<li>Over a quarter million quiz questions answered in past 2.5 years<\/li>\n\n\n\n<li>Over 90% of employees have used the Trivie platform since launch<\/li>\n\n\n\n<li>Knowledge gains over 50% and 25% for safety topics such as Hazardous Energy and Hazardous Chemicals Monitoring, respectively<\/li>\n\n\n\n<li>Safety<em>DNA<\/em>&nbsp;is now a commonly discussed topic in safety trainings and toolbox talks<\/li>\n\n\n\n<li>Employees created and engaged in personal safety action plans based on their unique Safety<em>DNA<\/em>&nbsp;profile<\/li>\n\n\n\n<li>Phillips 66 Bayway won the American Fuel and Petrochemical Manufacturers (AFPM) Distinguished Safety Award in 2020 and 2018<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group alignwide has-black-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-85518bf0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-primary-500-color has-text-color has-link-color has-xxl-font-size wp-elements-3c428ba165352dd981c3a0ddcd49c1f7\" id=\"form\">Do you have a similar challenge? Talk to our experts.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-border-color has-primary-500-border-color has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b807a22d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\n<script data-ot-ignore>\n(function() {\n    function createHubSpotForm() {\n        if (window.hbspt && window.hbspt.forms) {\n            hbspt.forms.create({\n                region: \"eu1\",\n                portalId: \"24974645\",\n                formId: \"a8e069e9-cefb-4091-9dfe-26fd188ef5de\"\n            });\n        } else {\n            setTimeout(createHubSpotForm, 100);\n        }\n    }\n    createHubSpotForm();\n})();\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Optimising safety at a Phillips 66 refinery with SafetyDNA Client: Phillips 66 Phillips 66 is a global energy company which produces various petrochemicals and natural gas liquids. The Phillips 66 Bayway Refinery located in Linden, New Jersey, has been in operation for over a century. It has a workforce of over 800 employees and processes [&hellip;]<\/p>\n","protected":false},"featured_media":119378,"parent":0,"comment_status":"open","ping_status":"closed","template":"general-template","meta":{"wds_case_study_client_name":"Phillips 66","wds_case_study_alternate_title":"Optimising safety at a Phillips 66 refinery with SafetyDNA","wds_case_study_client_logo":"https:\/\/talogy.com\/wp-content\/uploads\/2025\/09\/logo-Phillips66.svg","footnotes":""},"tags":[],"case_study_assessment_type":[832],"tax_category":[],"tax_industry":[188],"case_study_talent":[617,626],"class_list":["post-23394","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_study_assessment_type-workplace-safety-en-gb","tax_industry-energy-and-utility-en-gb","case_study_talent-delivering-people-development-performance-en-gb","case_study_talent-engaging-retaining-talent-en-gb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Phillips 66 enhances their personal safety measures - 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