{"id":23371,"date":"2022-11-05T09:20:52","date_gmt":"2022-11-05T09:20:52","guid":{"rendered":"https:\/\/www.talogy.com\/case-study\/competency-focused-staff-development-2\/"},"modified":"2025-11-16T21:24:50","modified_gmt":"2025-11-16T21:24:50","slug":"competency-focused-staff-development","status":"publish","type":"case_study","link":"https:\/\/talogy.com\/en-ae\/case-studies\/competency-focused-staff-development-2\/","title":{"rendered":"Competency-focused staff development"},"content":{"rendered":"\n<section class=\"wp-block-group alignfull hero-variation-four has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b8cc06b1 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,255,255) 15%,rgb(255,242,178) 41%,rgb(232,206,255) 79%,rgb(181,93,255) 100%);padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-columns are-vertically-aligned-top is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-6a165bb8 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/talogy.com\/en-ae\/\">Home<\/a><\/span> \/ <span><a href=\"https:\/\/talogy.com\/en-ae\/case-studies\/\">Talogy client success stories<\/a><\/span> \/ <span class=\"breadcrumb_last\" aria-current=\"page\"><strong>Embedding inclusive and successful behaviors in an ever-changing environment<\/strong><\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading has-secondary-900-color has-text-color has-link-color has-xxxl-font-size wp-elements-6682c2297f755c50c0d73f5f9151673c\" style=\"font-style:normal;font-weight:800\">Embedding inclusive and successful behaviors in an ever-changing environment<\/h1>\n\n\n\n<p class=\"has-secondary-900-color has-text-color has-link-color has-s-font-size wp-elements-62bfc8fa200c6c027698a867e7d30eac\" style=\"line-height:1.5\">Competency-focused staff development<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#form\">Connect with an expert<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group novashare-pattern has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\"><style>.ns-block-a8783a56-b9aa-4db2-b2a3-7ff73a984011 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onClick='event.preventDefault();'><span class='ns-button-wrapper ns-button-block'><span class='ns-button-icon ns-button-block'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"-32 0 512 512\"><path fill=\"currentColor\" d=\"M352 320c-22.608 0-43.387 7.819-59.79 20.895l-102.486-64.054a96.55 96.55 0 0 0 0-41.683l102.486-64.054C308.613 184.181 329.392 192 352 192c53.019 0 96-42.981 96-96S405.019 0 352 0s-96 42.981-96 96c0 7.158.79 14.13 2.276 20.841L155.79 180.895C139.387 167.819 118.608 160 96 160c-53.019 0-96 42.981-96 96s42.981 96 96 96c22.608 0 43.387-7.819 59.79-20.895l102.486 64.054A96.3 96.3 0 0 0 256 416c0 53.019 42.981 96 96 96s96-42.981 96-96-42.981-96-96-96\"\/><\/svg><\/span><span class='ns-button-label ns-button-block ns-hide'><span class='ns-button-label-wrapper'>Share<\/span><\/span><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full has-custom-border\"><img decoding=\"async\" width=\"770\" height=\"578\" src=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-2175497396_770x578_light_grey.jpg\" alt=\"\" class=\"wp-image-108939\" style=\"border-radius:10px;box-shadow:var(--wp--preset--shadow--elevation-300)\" srcset=\"https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-2175497396_770x578_light_grey.jpg 770w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-2175497396_770x578_light_grey-300x225.jpg 300w, https:\/\/talogy.com\/wp-content\/uploads\/2025\/04\/iStock-2175497396_770x578_light_grey-768x576.jpg 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\">Client challenge<\/h2>\n\n\n\n<p>As part of its strategic plan, this intergovernmental organisation wished to enhance and develop the competence of its current and future staff. To do this, the behaviours and attributes that lead to success across all levels and roles needed to be clarified.<\/p>\n\n\n\n<p>The outcomes of this clarification process could then serve as a starting point to continue successfully providing services around the world, while responding to an ever-changing environment.&nbsp; It was essential that Diversity, Equity, and Inclusion behaviours were included in this framework to enable them to meet their ambitions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The organisation sought to define what great looks like both now and in the future<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n\n\n<p>The organisation partnered with Talogy and launched the project with their People and Strategy team. The Talogy team conducted 15 focus groups with staff across the world at all levels and from a broad cross-section of roles. Talogy also conducted 12 visionary interviews with senior leaders across the organisation to understand their future vision and direction. Behaviours arising from the focus groups and interviews were then grouped into eight competencies across five organisational levels. To ensure the design was inclusive an organisation-wide validation survey was opened out to all staff, offering them the opportunity to comment on the draft competencies and their relevance to their daily roles. Through an iterative process, the framework was adjusted and perfected.&nbsp; A cross-cultural review ensured that the language in the framework was accessible and relevant across countries and cultures.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Diversity, Equity, and Inclusion behaviours are embedded throughout their people processes, enabling positive systemic change<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">Outcomes<\/h2>\n\n\n\n<p>The competency framework was launched to a group of HR leaders from across multiple countries with an interactive train-the-trainer session on both the framework and competency-based interviewing. These HR leaders were then mandated to arrange local training sessions to introduce the framework and the best practice principles of competency based interviewing to their teams. The integration into various HR processes has then gradually started: Introduction of the new Competency Framework into vacancies announcements, tailored learning and development offers to develop these new competencies and the full integration into the performance management system.&nbsp; This has meant diversity, equity, and inclusion behaviours are embedded throughout their people processes, enabling positive systemic change.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide has-black-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-85518bf0 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-primary-500-color has-text-color has-link-color has-xxl-font-size wp-elements-3c428ba165352dd981c3a0ddcd49c1f7\" id=\"form\">Do you have a similar challenge? Talk to our experts.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top has-border-color has-primary-500-border-color has-white-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"border-width:2px;padding-top:var(--wp--preset--spacing--10);padding-right:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--10);padding-left:var(--wp--preset--spacing--10)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-b807a22d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<script data-ot-ignore type=\"text\/javascript\" src=\"https:\/\/js-eu1.hsforms.net\/forms\/v2.js\"><\/script>\n\n<script data-ot-ignore>\n(function() {\n    function createHubSpotForm() {\n        if (window.hbspt && window.hbspt.forms) {\n            hbspt.forms.create({\n                region: \"eu1\",\n                portalId: \"24974645\",\n                formId: \"cae533e7-4bc4-4718-9484-10d52830550b\"\n            });\n        } else {\n            setTimeout(createHubSpotForm, 100);\n        }\n    }\n    createHubSpotForm();\n})();\n<\/script>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Embedding inclusive and successful behaviors in an ever-changing environment Competency-focused staff development Client challenge As part of its strategic plan, this intergovernmental organisation wished to enhance and develop the competence of its current and future staff. To do this, the behaviours and attributes that lead to success across all levels and roles needed to be [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"general-template","meta":{"wds_case_study_client_name":"","wds_case_study_alternate_title":"Embedding inclusive and successful behaviours in an ever-changing environment","wds_case_study_client_logo":"","footnotes":""},"tags":[],"case_study_assessment_type":[811],"tax_category":[],"tax_industry":[185],"case_study_talent":[607,619],"class_list":["post-23371","case_study","type-case_study","status-publish","hentry","case_study_assessment_type-diversity-equity-inclusion-en-ae","tax_industry-public-sector-en-ae","case_study_talent-building-right-foundations-fundamentals","case_study_talent-developing-future-ready-workforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ 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